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Ricoh Aficio MP C4000 Support Question

Ricoh Aficio MP C4000 Support Question

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Question posted by follotgamb on February 7th, 2014

Ricoh Fax Machine Can Receive But Not Fax Out

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Answer #1: Posted by freginold on April 7th, 2014 1:21 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, there may be a problem with your C4000's fax board, but some more common problems might include:

- The fax line is plugged into the TEL port instead of the LINE port
- You may need to dial a prefix to dial out, such as 9 or 1
- There may be static or noise on the phone line

Related Ricoh Aficio MP C4000 Manual Pages

Features Guide - Page 2

... Ricoh Aficio Security Solutions Compatibility Chart ...4 Ricoh Security Solutions Review...6 Network Protection...6 Web Image Monitor...6 SmartDeviceMonitor...6 Network Protocol ON/OFF ...7 Device Access... Facsimile Security Solutions ...18 Closed Network...19 Confidential Transmission/Reception ...19 IP-fax...19 ITU-T Sub-address Routing...19 Memory Lock ...19 Restricted Access...19 Security...
Features Guide - Page 8

... can the company safeguard its products with an array of the section for use with Aficio MFPs, printers, and faxes. RAM-based Security is it gone forever? Ricoh Aficio Common Security Features Guide No matter how light or severe each device); A Ricoh Aficio Security Solution Compatibility Chart is included at the end of standard and optional features...
Features Guide - Page 9

... SOLUTIONS REVIEW Network Protection Network Protection refers to the features and utilities that ship standard with every Ricoh Aficio device. Much of Web Image Monitor include: ■ Set IP Address Range (IP Filtering): System administrators can browse the current machine status, job queues and error histories, and monitor paper and supply levels, on a network.
Features Guide - Page 10

... to the device for individual users. Ricoh Aficio Common Security Features Guide ■ Change Community Name: To address SNMP (Simple Network Management Protocol) vulnerability, the system administrator can block Marketing users from accessing the Human Resources MFP hard drive, for example. This activates a menu for review of the following roles: Machine Administrator Limits...
Features Guide - Page 12

...devices from originating PCs. Just like your street address with a house or apartment number, these addresses help route e-mails and attachments, forward faxes to the proper recipient, and send print data to make Ricoh... federal employees and contractors enhance security efficiently by the device is stored in memory. Ricoh Aficio Common Security Features Guide In addition, when using Windows...
Features Guide - Page 16

... Communication IPsec (IP security) is a suite of protocols for both the destination machine and connected PCs is done via SmartDeviceMonitor from a networked PC with IPsec for data... These organizations require printing using a stolen user's password. Ricoh Aficio Common Security Features Guide Driver Encryption Key Ricoh devices offer this feature that require high levels of security have...
Features Guide - Page 17

... that safeguard information until the owner decides to guard against data theft. Ricoh devices offer a number of three overwrite methods. DOSS destroys temporary data (not... documents among authorized users, there is three times. 14 DataOverwriteSecurity System (DOSS) Ricoh devices with random numbers. Even if the hard drive stolen, data will be disclosed. The DataOverwriteSecurity System (...
Features Guide - Page 18

...is stolen). ■ Enhanced Locked Print is installed to the Multifunctional-printing device either via embedded firmware (SD Card) or remotely via Web ...Ricoh Aficio Common Security Features Guide When it is time to relocate or dispose of the system, an Erase All Memory function permanently erases all data on the HDD, including all the benefits of DOSS systems for use with different devices...
Features Guide - Page 21

... can be breached via the fax connection on top of one of questions for fax based solutions. There are two modes: ■ Mask Type for Copying is a standard RPCS feature that embeds a masking pattern and/or message within MFPs. The receiving machine converts the analog data back to established fax protocols, and therefore a data network...
Features Guide - Page 22

... following features apply to Ricoh stand-alone fax machines, network fax systems, and also to any character after the Memory Lock ID is activated during desired times to read until collected. Closed Network With Closed Networks, the ID codes of a PIN Code or Personal ID, any MFP device that are checked. Only after a certain position...
Features Guide - Page 23

... Ricoh facsimile product line and those fax security features that are an issue for IT Managers, Server Domain Authentication limits fax ...receiving machine. Wrong Connection Prevention The machine will limit access to the fax system not only for standard Super G3 faxing, IP faxing, and LAN faxing. Commercial Facsimile Security Features Closed Network Confidential Transmission/Reception IP Fax...
Features Guide - Page 24

...Mask Type for Copying Copy Data Security Option Color Multifunction Aficio GX3000S I I I I I Aficio GX3000SF I I I I I I Aficio GX3050SFN I I I I I Aficio SP C220S I I I I Aficio SP C231SF/ I I I C232SF I I Aficio 615C II IIIII II II I II I II I I Aficio MP C2030 I I I I I I I I II II I I I II III Aficio MP C2050/SPF I I I I I I I I I I I II I I I II II I II I III...
Features Guide - Page 25

... I II I II I I Aficio MP 2550B/ I I I I I I I I I I MP 2550/SPF I II I I II II I II I I Aficio MP 3350B/ I I I I I I I I I I 3350/SPF I II I I II II I II I I III I I I II II I I I II II 1Printer/Scanner Kit is required. 2IEEE 802.11b required. 3Printer/Scanner Kit and IEEE 802.11b required. 4Printer/Scanner Kit or Fax Kit required. 22 Network Protection Device Access Data Encryption...
Features Guide - Page 26

Ricoh Aficio Common Security Features Guide Network Protection Device Access ...Security Option Black & White Multifunction (continued) Aficio MP 3500/P/ I I I I I I I I I SP/SPF/SPI/G I II I II I II I IIII Aficio MP 4001SP/ I I I I I I I I I I I I I I I I I I I I I I I I I I I MP 5001SP Aficio MP 4000B/ I I I I I I I I I I 4000/SPF I II I I I II II I II I I III Aficio MP 4500/P/ I I I...
Troubleshooting Guide - Page 6

... working (send or receive) If the device fails to an RTC misdetection. Install version 05.00.00 or later. Line interrupt error occurs when receiving a fax from a specific fax server, due to establish a WPA or WPA2 connection once, it will not try again until the MFP reinitializes the network connection (10 seconds). The machine doesn't advertise...
Troubleshooting Guide - Page 19

...12 or later. Install version 1.20 or later. 8. Only for each possible cause. When the machine enters Auto Off mode from Energy Saver mode. Install version 1.25 or later. Page 19 of...later. If an Internet fax and Ondemand E-mail Notification are received while the machine is in Energy Saver mode. See STB D027/D029 - 016 for 5-6 hours If the machine receives a ping or ARP ...
Troubleshooting Guide - Page 21

... the USB2.0/SD Slot option Repeatedly inserting and removing a USB device When a print job is interrupted by a paper full condition ...and the job restarted. Network Support firmware System/Copy firmware Fax firmware Engine firmware Install version 8.30 or later. Install ... firmware SOLUTION Install version 1.17 or later. After the machine recovers from Energy Saver Mode When a print job is ...
Troubleshooting Guide - Page 23

...the TSB for E-5100 system version Controller sending a fax and printing a 1.0. More than one patch file ...devices firmware later. USB/SD Stops working VM card Install version 4.21.05 card firmware or later. information. procedure to use . Server, no alert message is in 002 Patch Release 1- 9. mode. OPTIONAL UNITS SUBJECT SYMPTOM CAUSE SOLUTION NOTE USB The machine...
Troubleshooting Guide - Page 28

...Missing color Image cropped SYMPTOM The open-side edges of 32 After image rotation When receiving a JBIG (B) fax from the guide plate. Depending on counter values (see the RTB), change the ...firmware SOLUTION Temporary solution: Change the gamma values, and remove the black decal from a Xerox machine. Refer to TSB D027/D029 - 022 for more information. NOTE Refer to TSB D027/D029...
Troubleshooting Guide - Page 30

...someone is logging into the device with an IC card VM card firmware Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls Machine stalls If a user ...for more information. Install version 1.18 or later. Refer to the fax folder System/Copy firmware Printer firmware Printer firmware System/Copy firmware System/...

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