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Ricoh Aficio MP C3501 Support Question

Ricoh Aficio MP C3501 Support Question

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Question posted by jenniferpr on December 4th, 2013

Scanner Button

There is a red light on the right side of the scanner button that has been lit up for a couple of days on our machine. What does this mean and how do I fix it?

Current Answers

Answer #1: Posted by freginold on December 4th, 2013 10:42 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, a red light next to the Scanner button means there is an issue with either the scanner function, the document feeder, or the optics. Press the Scanner button and the specific error message should appear on the screen, which will tell you what the problem is.

Related Ricoh Aficio MP C3501 Manual Pages

Security Target - Page 1

... 2011 RICOH COMPANY, LTD. All rights reserved. This document is a translation of Aficio MP C3001/C3501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Aficio MP C3001/C3501 series Security Target Author : RICOH...
Security Target - Page 8

...of TOE Names Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501, MFPs Versions Software System/Copy Network Support Scanner Printer Fax...
Security Target - Page 9

..., infotec MP C3501, Savin C9130, Savin C9135, Savin C9130G, Savin C9135G FCU name Names Options Fax Option Type C5501 Page 8 of 93 Versions OpePanel 1.04 LANG0 1.04 LANG1 1.04 Data Erase Std 1.01x Hardware Ic Key 01020700 Ic Ctlr 03 GWFCU3-21(WW) 03.00.00 Keywords : Digital MFP, Documents, Copy, Print, Scanner...
Security Target - Page 14

...identifier of the TOE and are installed: System/Copy, Network Support, Scanner, Printer, Fax, RemoteFax, Web Support, Web Uapl, NetworkDocBox, ... components are included in the MFP Control Software. All rights reserved. FlashROM A non-volatile memory medium in the Engine...hereafter "Operation Panel") The Operation Panel is an input device to read paper documents, Printer Engine that has a ...
Security Target - Page 15

...LD635CG/LD645CG/LD645CAG/LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG Operating Instructions About This Machine D088-7603A - During ...Documents for this interface is provided with individual TOE component. It is disabled. All rights reserved. SD Card/SD Card Slot The SD Card is allowed to open the ...
Security Target - Page 16

...Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7707 - Notes for Users D088-7608 - All rights reserved. App2Me Start Guide D085-7906B - Notes for Users D572-7010 - Notes for Users Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135...
Security Target - Page 17

.../LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG Operating Instructions Troubleshooting D088-7657 - Quick Reference Fax Guide D545-8506 Copyright (c) 2011 RICOH COMPANY, LTD. Quick Reference Scanner Guide D088-7889 - App2Me Start Guide D085-7905B - Notes for Administrators: Using this Machine in a Network...
Security Target - Page 18

...for MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A/Aficio MP C3001/Aficio MP C3501/Aficio MP C4501/Aficio MP C4501A/Aficio MP C5501/Aficio MP C5501A D088-7400A - Safety Information for Users Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A A D089-6931A - [English version-3] Page 17 of This Machine D029...
Security Target - Page 19

... D085-7906B - Manuals for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6909A - Notes for Users D088-7759A - To Users of 93 MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Operating Instructions About This Machine D088-7605A - Notes for Users...
Security Target - Page 20

..., machine management, network management, and file management. This privilege allows configuration of device settings...privilege can use the TOE. The administrator means the user registered for TOE management. The ...device behaviour (network behaviours excluded). All rights reserved. The following table (Table 6) shows the definitions of 93 1.4.3.1. Copy Function, Fax Function, Scanner...
Security Target - Page 23

... to print or store the documents the TOE receives from the printer driver installed on the client computer. Scanner documents can be stored on their own client computers, and then use this evaluation. - All rights reserved. For locked print, stored print, hold print, and sample print, the received documents will be stored...
Security Target - Page 25

... The Security Functions are allowed to customer engineers only. This function can send scanner documents to folders or by the MFP administrator to view and delete the recorded... overall behaviour. When analysing causes of the malfunction, a customer engineer performs this function. All rights reserved. Web Function A function for the target of evaluation. Also, users can be used ...
Security Target - Page 26

... No. (i.e. It authorises the use the TOE. If the folder transmission function of Scanner Function is used to register passwords that the lockout function can be enabled through wiretapping ...the privileges for the user role, or the operation permissions for each user. All rights reserved. Page 25 of 93 Identification and Authentication Function The Identification and Authentication Function...
Security Target - Page 27

...data is referred to as the "fax line") can be trusted. Jobs specified by the TOE. All rights reserved. Table 8 : Definition of User Data Type Document data Function Description Digitised documents, deleted documents, temporary...HDD. Page 26 of 93 transmission function of Scanner Function is used, the protection function can be enabled using the fax driver to specify encrypted ...
Security Target - Page 28

...Lockout Release Timer, lockout time, date settings (year/month/day), time settings, Minimum Character No., Password Complexity Setting, S/... are classified as "TSF protected data". All rights reserved. The components that are for management of...Function, Printer Function, Scanner Function, and Fax Function) that identify the TOE include System/Copy, Network Support, Scanner, Printer, Fax, RemoteFax...
Security Target - Page 30

... document types. Documents stored in the TOE after being printed with Document Server Function, Printer Function, Scanner Function, and Fax Function. One of the stored document types. Documents received by e-mail or sent to IT devices by fax and stored. This list is used . The Operation Panel is assigned as the printing...
Security Target - Page 33

... augmented to connect telephone line. This, however, does not mean that HCDs equip including the additional equipments. Augmentation of P.RCGATE... PP and security objectives of the TOE. All rights reserved. Neither transmission nor reception of the protected ...of which are not operated from the requirements of the scanner device and print device, and have , and equips the functions that its...
Security Target - Page 86

... delete the document data handled as a user job while Copy Function, Printer Function, Scanner Function, Fax Function, or Document Server Function is provided. The MFP administrator can select... Operation Panel Operation Panel Available Functions for stored documents to folders, and deleted. All rights reserved. They will be printed, downloaded to the client computers, sent by fax, sent...
Security Target - Page 87

... browser Printer Function Web browser Fax Function Page 86 of 93 Document Server documents Scanner documents Fax transmission documents Printer documents Fax reception documents Print Delete E-mail transmission Folder...of the identified and authenticated TOE users and user privileges set for each user. All rights reserved. However, if the document data operated by the cancelled user job is a...
Security Target - Page 88

...to MFP management. All rights reserved. If the role is that are included in the deleted documents, temporary documents and their fragments on communicating devices. FTP_ITC.1 The encrypted ... to detect data tampering. FDP_RIP.1 Methods to start operating Copy Function, Printer Function, Scanner Function, Document Server Function, and Fax Function. If the user deletes document data, ...

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