Ricoh Aficio MP C2030 Support Question
Ricoh Aficio MP C2030 Support Question
Find answers below for this question about Ricoh Aficio MP C2030.Need a Ricoh Aficio MP C2030 manual? We have 2 online manuals for this item!
Question posted by omcomputerdesign on September 21st, 2023
Rpcs Error
Version 3.7.9.3.1Error Type command errorError Info 902900: Unknown CommandRefrence Date 4E 6F 52 65 65 65 72 65 6E 63 65 20 44 61 74 61 00
Current Answers
Answer #1: Posted by SonuKumar on September 22nd, 2023 11:02 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,622,390
Member since:
May 9th, 2021 Points: 16,622,390
The error code 902900 on a Ricoh Aficio MP C2030 Version 3.7.9.3.1 indicates an unknown command error. This means that the printer has received a command that it does not recognize.
There are a few possible reasons for this error:
The printer's firmware is outdated.
The printer is trying to process a corrupted print job.
There is a problem with the printer's hardware, such as the printhead or mainboard.
To troubleshoot the issue, I recommend the following steps:
Update the printer's firmware. You can download the latest firmware from the Ricoh website.
Cancel any pending print jobs. If there is a corrupted print job in the queue, it may be causing the error.
Restart the printer. This may clear any temporary glitches that may be causing the error.
Reset the printer to factory defaults. This will clear all of the printer's settings and may resolve the issue.
If you have tried all of the above steps and the printer is still displaying the error code 902900, you may need to contact Ricoh support for assistance.
Here are some additional tips:
Make sure that you are using the correct print driver for your printer model. You can download the latest print drivers from the Ricoh website.
Try printing from a different computer. If the error occurs on all computers, it is likely a problem with the printer itself.
If you are using a print server, make sure that it is properly configured.
I hope this information is helpful.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Ricoh Aficio MP C2030 Manual Pages
Troubleshooting Guide - Page 2
...supplier recommends that might not be sure to connect the power cord to the metric version. Please be available in this manual might be optional. Important Contents of this ... details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might result from the use of parts ...
Troubleshooting Guide - Page 5
... Cannot Send or Receive Fax Messages As Wanted 29
When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of Major Options...1
Symbols ...1 Names of Power Failure 35 When an Error Occurs Using Internet Fax 36
Error Mail Notification 36 Error Report (E-Mail 36 Server-Generated Error E-mail 36
4. Troubleshooting When Using the Printer Function
When...
Troubleshooting Guide - Page 6
... Displayed on the Display Panel 56 When a Message Is Displayed on the Client Computer 60
6. Adding Paper and Replacing Toner
Loading Paper ...65 Loading Paper into the Paper Trays 65 Loading Paper into the Optional Paper Tray Unit 67 Orientation-Fixed Paper or Two-Sided Paper 68
Changing the Paper Size 71...
Troubleshooting Guide - Page 7
... machine's display panel. { } Indicates the names of the machine's functions, and instructions on the machine's control panel.
Indicates supplementary explanations of keys on resolving user errors.
Indicates important safety notes. Names of Major Options
Major options of this manual: • Auto Document Feeder → ADF • Auto Document Feeder capable of...
Troubleshooting Guide - Page 9
... light up when the machine requires the user to all functions of this machine. Appears when paper-out condition occurs.
1. See p.89 "Clearing Misfeeds". See p.65 "Loading Paper". h: Error indicator B: Load Paper indicator D: Add Toner indicator
Appears when there is a misfeed, a cover is left open, or another problem occurs.
Troubleshooting Guide - Page 11
... Function"
5 Record the code number shown in red, even if you are not printed out. connect to A network error has occurred. pears on the display panel, and then refer to the network, and that the machine is no copy ..." for the corre-
1
sponding function, and then follow the message that ap- See p.65 "Loading Paper".
See "When a Message Is Displayed" of each chapter.
Troubleshooting Guide - Page 13
... appears, it remains until you open and close the cover as required.
pass tray for Paper Type, press [Duplex], and then select [On].
See "Tray Paper Settings", General Settings Guide.
... Tray Paper Settings to set to Put Your Machine".
7
Misfeeds occur frequently. An error message remains, even if misfed paper is Displayed", About This Machine. mode. For duplex...
Troubleshooting Guide - Page 21
... used .
Check the combination of the machine.
The paper is feeding in the paper tray Make sure the side fence is
is not locked. See p.65 "Loading Paper". Print is open.
The machine's cover is slanted.
Troubleshooting Guide - Page 28
If other
function. was
pressed. If the error reoccurs frequently, chine or the telephone line (for Admin or Web Image Monitor.
Cannot detect The machine failed to display ...this , press the
{Clear/Stop} key on the exposure glass,
and press Start
ADF or ARDF again. Message
Cause
Solution
Error occurred, A document jam occurred during Memory Place originals that have been stored.
Troubleshooting Guide - Page 29
...the e-mail screen.
from the network using
select
SmartDeviceMonitor for LDAP server authentication. A network error has occurred and connection has failed.
Check the information of [System Settings]. See "Administrator...To select destination for sending by Scan to be updated, there may be crowded. dated from this message is still shown, the network may be displayed. Do not switch...
Troubleshooting Guide - Page 36
...via SMTP.
A maximum of 100 parties can be specified for a group. tray.
See p.65 "Loading Paper".
Reception is being scanned.
Transmission is possible, The terminal adaptor setting is lit.... Cannot cancel a Memo- The document is possible, but an error message does not appear.
Press the {Clear/Stop} key.
group. Check if there ...
Troubleshooting Guide - Page 37
... the paper correctly. upper limit markings on the side
3
fences of the machine.
Use recommended paper.
See "Copy Paper", About This Machine. has blemishes.
See p.65 "Loading Paper". Use recommended paper. Printed images contain The paper is slanted. Use paper that has been stored in the recommended temperature and humidity condition...
Troubleshooting Guide - Page 47
... {OK} key. Note
❒ The most recent 30 errors are 30 errors already stored, the earliest error is added when there are stored in the error log. When a Message Is Displayed
Printing the Error Log
If files could not be printed due to printing errors, print the error log to identify the problem. A Press the {User Tools...
Troubleshooting Guide - Page 54
Load the paper correctly. See p.65 "Loading Paper".
Machine.
Copy paper be -
Copy paper be -
Images are printed. See p.71 "Changing the Paper Size".
closed.
thick or too thin.
Use paper ...
Troubleshooting Guide - Page 56
... orientation settings match those of the machine.
You may not fit on the [Print Quality] tab in the RPCS printer driver. Information that selected in the application.
tions print at lower resolution.
Bidirectional communication is selected for ... reduce the image, and then print. Set up optional devices on the machine used. See "Interface Settings", General Settings Guide.
Troubleshooting Guide - Page 58
... your sales or service representative.
52 of jobs ex- • Remove the machine from
IEEE802.11b
(wireless
4
LAN) devices affects
communica-
cation error
might have
occurred.
• Interference
from close proximity with
ceeds the ca- pacity of jobs. chine or deactivate those devices.
IEEE802.11b wireless LAN devices. tion speed.
• Bluetooth transmission...
Troubleshooting Guide - Page 69
... network cable is recognized correctly by Windows.
• Check whether the client computer can use the TCP/IP protocol. A communication error has oc- Insufficient
Memory is incorrect.
Contact the administrator.
63 An error has occurred in the scanner driver.
ter can use the TCP/IP protocol. Close
all the unnecessary applications running on...
Troubleshooting Guide - Page 71
... to select the paper size with User Tools and the paper size selector.
ZENY380E
65 Loading Paper
This section describes what to do not, misfeeds might occur. ❒ Straighten curled ...or warped paper before loading. ❒ For paper types and sizes, see "Recommended Paper Sizes and Types",
About This Machine. ❒ To load paper in the bypass tray, see "...
Troubleshooting Guide - Page 105
... Combination Chart, 9 Combine, 15 Copies appear dirty, 13 Copies are too light, 13
D
Display is off, 6 Duplex, 15
E
Edit, 15 End fence, 65, 67, 71, 74, 79 Environments to Avoid, 94 Error indicator, 3 Error log, 41 Error Mail Notification, 36 Error Report (E-Mail), 36 Exposure glass cover is dirty, 97 Exposure glass is dirty, 97
F
Fax...
Troubleshooting Guide - Page 108
Operating Instructions Troubleshooting
Type for MP 1600L/Aficio MP 1600L/IS 2316L Type for MP 2000L/Aficio MP 2000L/IS 2320L AE AE B843-7605
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