Ricoh Aficio MP 4001 Support Question
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Question posted by hugoabstrato on May 15th, 2017
Hi, I Have A Sd Card Authentication Failed In A Mpc2050. My Machine Has No Fax
board and there are no sd card in the slots. It appears suddenly, without any maintenance, and i can´t find any answer. I saw some posts about the battery in fax board, but my machine has no fax board. What could it be?
Current Answers
Answer #1: Posted by freginold on May 16th, 2017 3:04 AM
If your machine can print and scan, there should be at least one SD card in there (in the top slot). That would be the print/scan SD card. If it's not there but your machine used to be able to print and scan, someone may have removed it. When you say there are no SD cards, are you looking at the slots on the back side of the machine? They should be covered by a gray metal cover with one screw.
If your machine is a copier only, with no print/scan capability, here are some questions to answer that will help to troubleshoot the problem:
- Does the error come up as soon as you turn your machine on? If not, when does it occur?
- If the error occurs as soon as you boot the machine up, if you boot it up with the front door open, then close the front door, does it still come up right away?
- Can you make any copies, or does the error prevent your machine from doing anything?
- If you disconnect all of the peripherals (finisher, ADF, bridge unit, etc.) and boot up the copier, do you still get that error?
If your machine is a copier only, with no print/scan capability, here are some questions to answer that will help to troubleshoot the problem:
- Does the error come up as soon as you turn your machine on? If not, when does it occur?
- If the error occurs as soon as you boot the machine up, if you boot it up with the front door open, then close the front door, does it still come up right away?
- Can you make any copies, or does the error prevent your machine from doing anything?
- If you disconnect all of the peripherals (finisher, ADF, bridge unit, etc.) and boot up the copier, do you still get that error?
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