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Ricoh Aficio MP 4001 Support Question

Ricoh Aficio MP 4001 Support Question

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Question posted by toddbmay on August 3rd, 2014

Aficio Mp C2551 Will Not Scan To Folder

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Answer #1: Posted by freginold on September 25th, 2014 10:05 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, there are many possible reasons why you may not be able to scan to a folder. Here are some of the more common reasons:

- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)

If scanning to a folder was never fully set up, you can find instructions for doing so here:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP 4001 Manual Pages

Quick Start Guide - Page 10

.... 09 04:50PM Display All User Name C0PY0023 0 File Name I To Printing Screen ,LP 1.2onp. 4:50PM Displays scan options ?lute FedLce / EilarT ..5m/2x0/g 93 81/2.11 011i..g1r1 1 ,irind.C.rrnh i Trig 1 d .0..:... IF..dr,. Details Preview File Management C0PY0002 C0PY0001 Delete File Print Specified Page_ File Name Scan Original I Date Page Sept. 09 04:48PM Sept. 09 04:4 7PM A A 99...
Quick Start Guide - Page 11

...communications. No, Edit Dest. Tone Pause Ilmrned. TX Preview fax before sending. Set scan settings and feed types. You can be added as groups or individually. Store File...numbers to switch between memory and immediatetransmission modes. T9xt Stan laid Auto Detect Scan Settings Fax Internet Fax E-mail \ Folder Add G3 0312345678 Reg. Cint Memory Pm. u.tJ Original Feed Type®...
Quick Start Guide - Page 12

... Dest. Preview It! B & W: Text Line Art ?00 doi Auto Detect E-mail Folder E mail Addr ibbil Scan Settings • Auto Density j Reg. Add subject heading. Set resolution, scan size & scan type. Text / Photd F.', Colour. Set file types between email and folder scan destinations. r Recent. Add email message. encryption & signature. Select file stored in single...
Quick Start Guide - Page 21

... Original Finishing Cover/Slip Sheet Edit / Color Dup./Combine/Series Reduce / Enlarge System Status Bottom row of buttons open advanced screens MAY 26,2009 3:O9PM MP Shortcuts (Cheat Sheets) provide additional instruction Page 8
Quick Start Guide - Page 38

... r Print comments and ink. File Edit View Insert Forma Print Save As... - Name: 10,Hou02-prs-02\MPC4500-01 Print Preview Status: Type: Idle RICOH Aficio MP O4533 PCL 5c j Print...
Quick Start Guide - Page 39

Printer Itat Name: \\Hou02-prs-02'MPC4500-01 Status: Idle Type: RICOH Aficio MP 04500 PCL 5c Where: sales Comment: 10.35.72.30 Properties Find Printer... Handouts Slides per page: C Order: Hori2ontal Vertical  Scale to file - Print range ...

Similar Questions

How To Scan In Color On Ricoh Aficio Mp C2551
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