Ricoh Aficio MP 171 Support Question
Ricoh Aficio MP 171 Support Question
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Question posted by marbjCa on April 22nd, 2014
Ricoh Aficio Mp 171 Error Message When Scanning To Folder
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Current Answers
Answer #1: Posted by freginold on July 11th, 2014 1:03 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
Related Ricoh Aficio MP 171 Manual Pages
Operating Instructions - Page 5
... Scan Files by Scan to Folder
Before Sending Files by Scan to Folder 33 Outline of a Message 29 Simultaneous Storage and Sending by E-mail 30 Sending the URL by Searching the Machine's Address Book 26 Specifying the E-mail Subject 27 Specifying the E-mail Message 28 Selecting a Message from the Machine's Address Book 41 Sending Files to a Shared Network Folder...
Operating Instructions - Page 19
...
Press this machine appears.
ceipt] [Subject / Message] [File Name / Type]
Press to specify the sender, return receipt setting, subject, message, and names and formats of the files you ... to scroll through the destinations.
2. [ ] E-mail / Scan to Folder
Press to switch between the e-mail function and the Scan to Folder destinations at the same time
3.
Group destinations are denoted by ...
Operating Instructions - Page 53
... after entering the path name, user name, or
password, a confirmation message appears. ❒ Computer and shared folder names containing more than 12 characters
cannot be able to press [Connection ..., enter the password for logging on to check whether the specified shared folder exists.
Specifying Scan to Folder Destinations
F Depending on the destination setting, enter the user name for ...
Operating Instructions - Page 55
... name, or
password, a confirmation message appears. ❒ Computer and shared folder names containing more than 12 characters
cannot be displayed. ❒ The machine may fail to access the folder, the login screen appears. Reference p.54 "Registering the Path to Folder Destinations
2
When the selected folder has sub-folders, the sub-folders list appears. Specifying Scan to the Selected...
Operating Instructions - Page 57
... to the setting at the destination. M Check the connection test result, and then press [Exit].
Reference
p.142 "Folder transmission"
p.54 "Registering the Path to press [Connection Test] right after entering the path name, user name, or
password, a confirmation message appears.
❒ The connection test may take time.
❒ You may fail to...
Operating Instructions - Page 59
...for the folder, and then press [OK].
❒ You can be able to press [Connection Test] right after entering the path name, user name, or
password, a confirmation message appears....be entered, see "Folder transmission". Specifying Scan to check whether the specified share folder exists.
I Press [Connection Test]. A connection test is "folder", the path will be "user.context".
Operating Instructions - Page 61
...after entering the path name, user name, or password, a confirmation message appears.
❒ Only folders that you have write privileges for the folder or there is "context", the user name will be displayed.
❒... and then enter the name of the context containing the user object.
Specifying Scan to the NDS tree or NetWare Bindery server. Reference
p.54 "Registering the Path to the ...
Operating Instructions - Page 104
... installer is complete, a message about restarting the client computer... restart the client computer.
❒ After the installation is complete, a folder with the Network TWAIN Scanner
Installing the TWAIN Driver from the Supplied CD...does not start the installation, check the system requirements for the
TWAIN driver. Scanning Originals with the name of the machine in use is added in "Readme...
Operating Instructions - Page 154
... server, 77, 85 DeskTopBinder Lite, 68, 77, 79, 139 Destination
delivery, 85 e-mail, 16 scan to folder, 41 Destination list, 17, 42 Destination list settings, 6 Display confirmation displays, 3 Display panel, 3... 74, 122 File type, 122 Folder sending, 134 FTP, 34 FTP server, 48 Functions, 2
G
Gray Scale, 100
I
Image density, 100 Initial settings, 6 Install, 79, 96 I/O device, 78
J
JPEG, 137
L...
Operating Instructions - Page 155
..., 19, 44 Message, 28 Mixed sizes, 101, 131 Multi-pages, 137
N
NCP, 50, 52 NDS, 50, 52 NetWare, 35, 50, 52 Network Delivery, 134
O
One-sided original, 110 Original feed type, 112
P
Password, 61, 63, 75 PDF, 122, 137 Photo, 100 Placing an original, 108 Preparation
deliver, 78 scan to folder, 35 sending...
Operating Instructions - Page 13
... tray. use paper in duplex mode. Load paper
printed on the reverse incorrectly. When a misfeed message appears, it remains until you open and close the cover as required. See p.81 "Removing Jammed... and user password. up to Put Your Machine".
Check the end fence is displayed. An error message remains, even if misfed paper is removed.
Users are You may not be set properly....
Operating Instructions - Page 29
...LDAP server authentication.
The specified group contains some destinations for sending by Scan to Folder screen. Specify sender's name. Authentication Wrong login user name or password...Connection with A network error has occurred and Try the operation once more .
Do you want to Folder, press [Select] for the message displayed on the Scan to Folder. Sender's name is ...
Operating Instructions - Page 36
... the paper or toner might have run out. bers registered in -
ble, but an error message does not appear.
correct. The number of 100 parties can be
ification was registered in..., transmission is canceled but transmission is lit. Canceling Internet Fax transmission is impossible during scanning. See "Registering Names to a Group", General Settings Guide.
❖ Reception
Problem...
Operating Instructions - Page 49
..., replace it has a fastener, fasten that securely as well. See
4
p.39 "When a Message Is Dis- turning on the dis- See "Connecting to "Offline". The type of interface cable you... . Check using wireless LAN in an extended wireless LAN, the SSID settings are incorrect. Check the error message or warn- Printing does not start . Connect the interface cable securely. Printing does not start . ...
Operating Instructions - Page 50
...Method", Printer Reference.
• When it is operating in infrastructure mode.
Check the error message on .
Depending on the access point, client access may be some delay before you...with the access point. display panel and take required
action. See p.39 "When a Message
Is Displayed".
Printing does not start , contact your service representative. Correct communication mode is...
Operating Instructions - Page 62
... the destination or sender's name again.
destination(s)
or sender's name
later.
56 Troubleshooting When Using the Scanner Function
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages that are not listed here, see "When You Have Problems Operating the Machine".
tings. Check the settings. LDAP server...
Operating Instructions - Page 63
... group contains some destinations for sending by Scan to Folder, press [Select] for sending by Scan to use this function. To select destination for the message displayed on the e-mail screen. Connection...of System Settings. Max.: nnn
(A figure is working properly. LDAP server
A network error has occurred and Try the operation once more characters may be specified before sending e-...
Operating Instructions - Page 64
...Scanned File Status. Try the operation once more groups.
Cannot specify more ) destinations.
The number of Various Set Items for not entered. lectable in one time has been exceeded.
If
work error occurred and the file the message...and then check which can be crowded. network may be selected folders.
Check the login user name and password.
Size]. Con- ...
Operating Instructions - Page 66
.... Contact your service representative.
60 Select whether to send the scanned data? far.
For information
about how to turn off the
main power switch of and possible solutions for the main error messages displayed on this section appears, turn it on the specified device. Remove jammed originals, and
side the ARDF.
The maximum number...
Operating Instructions - Page 85
...and then perform transmission operation. Note ❒ The communication results report cannot be re-used. The error message disappears.
Important ❒ Communication is no toner left, you dispose of waste toner to your own...not possible if the number of communications executed af-
Adding Toner
Sending Fax Messages When Toner Has Run Out
When the machine has run out plus the number of ...
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