PlayStation SCPH-7501 Support Question
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Question posted by Christinemburch on August 7th, 2016
Error 1016, I Have An Active Account And It Won't Long Me In.
I have a subscription to PlayStation vue. I am getting an error 1016 and its stating I don't have a active account when I do. I am trying to log in through the fire stick app and I won't let me. Please tell me how to fix it?
Current Answers
Answer #1: Posted by Odin on August 7th, 2016 5:33 PM
If PlayStation is telling you your active account is not active, you need to resolve with PlayStation. See the contact information here: https://www.contacthelp.com/playstation/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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