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PlayStation 98017 Support Question

PlayStation 98017 Support Question

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Question posted by nikof on July 6th, 2011

Wi-fi Problem?

Hey Sony. I bought your playstation over about 3 months ago and I experienced technical difficulties from the day I bought it. I have a wireless connection to my router using Verizon and i cannot get my wi-fi working to play online multiplayer. I can access the internet browser just fine, but it won't let me connect to the PSN or log into my freshly made PSN account.I have also attempted to solve this using a wired connection (an Ethernet cable plugged into my router) yet I get the same results. I operate within the US so it can't be any foreign country connection problems. In the past, I had the same connection to wi-fi problem with my Wii and it still doesn't work. I assume it is a problem with my internet connection, me using Verizon and all. I don't know what to do now! Please help me Sony.

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Related PlayStation 98017 Manual Pages

Instruction Manual - Page 3

...condition or has had seizures of video games to certain light patterns or flashing lights. Use and handling of any kind, consult...Sony Electronics Inc. Declaration of the following two conditions: (1) this device may not cause harmful interference, and (2) this product contains Perchlorate. The following statement is subject to : Sony Computer Entertainment America Consumer Services/Technical...
Instruction Manual - Page 4

... cause malfunctions and possible injuries.  If you use the wireless networking feature in hospitals. Some PlayStation® format software may play on their premises. -...PlayStation®3 system is subject to play PlayStation®2 format software. In addition this product is designed to a limited license from Sony Computer Entertainment Inc. PlayStation® and PlayStation...
Instruction Manual - Page 5

... user's guide 32 US Creating a PlayStation®Network account 32 PS3™ system updates 33 Table of contents Part names 12 Using the on-screen keyboard 34 Getting started 13 Connection methods 13 Performing initial setup of the system software 15 Video output on the PS3™ system 16 Connecting digital audio devices 20 Turning...
Instruction Manual - Page 6

...use of the PS3™ system and wireless controller.  Stop using this model of the system. As with other devices.  Use and handling  Use in the vertical or horizontal position. If a TV or component connected...Precautions Before using the system immediately if you begin to feel tired or if you experience any of the following health problems, discontinue use the system...
Instruction Manual - Page 10

... proper use . 10 Friends Chatting and exchanging messages PlayStation®Network Using PlayStation®Network services Network Connecting to the Internet Game Playing games Video Playing video Music ...version in use of the following items. If any items are missing, contact SCEA Consumer Services ( back cover).  PlayStation®3 system  DUALSHOCK®3 Wireless Controller ...
Instruction Manual - Page 12

... may cause data loss or corruption, or damage to the system.  Some PlayStation® and PlayStation®2 peripherals such as the lens) may cause the system to malfunction. .... Dust build-up . Hint When placing the system in a vertical position, use . 12 DUALSHOCK®3 Wireless Controller Port indicators L2 button L1 button Directional buttons USB connector R2 button R1...
Instruction Manual - Page 25

... the latest information, refer to the instructions  When using a USB cable. Hints  Only files that can be played or viewed on the media will be connected while the system is connected to the system. Refer also to the online user's guide (http://manuals.playstation.net/document/). Doing so may supplied with a write...
Instruction Manual - Page 26

... on the type of software, such as PlayStation® format software, (Quit Game) may play PlayStation®3 format software and has limited backward compatibility. Playing games This model of all PlayStation® format software titles is designed to quit the game. Some PlayStation® format software may not be played on the wireless controller. Visit http://www.us...
Instruction Manual - Page 27

...;3 format software Saved data for the controller during gameplay. Press the PS button on the wireless controller, and then select [Assign Slots] from PlayStation® format software, you can use , and then press the button. Playing games 2 Select (Create New Internal Memory Card), and then press the button. 3 Select [Internal Memory Card (PS)], and...
Instruction Manual - Page 32

... your Friends or download games or videos from (PlayStation®Store). Go back to a link. The connection will remain active as long as the system is turned on. Select (Network) (Online Instruction Manuals), and then press the button. Online user's guide h ttp://manuals.playstation.net/document/ This guide contains detailed information about using the PS3™...
Instruction Manual - Page 33

...Update via Storage Update using disc media Update data...you cannot perform an update in some game discs and other media. The current... the system may not be displayed to use the latest version of the ways described...to overwrite the existing system software. Update using storage media You can add features and...™ system software, you can update using the update data saved on the system ...
Instruction Manual - Page 35

... control settings. Example: If the parental control level of publication. You can use this Game rating marks feature to display a screen with a password. US Parental control... visit http://www.us .playstation.com/support. The combination of the parental control levels of content restricted by a parental control level (games, videos and other than games under (Settings) (Security ...
Instruction Manual - Page 36

... or interoperability problems with the PS3™ system. In that case, you regularly back up . Caution  Remove the hard disk in option is hot directly after use an appropriate crosshead screwdriver. To clear a password, select (PlayStation®Network)... damage to your PS3™ system or loss of the following methods. 36 Sony Computer Entertainment Inc. If for service.
Instruction Manual - Page 37

...video files, you use the backup utility to perform this operation. Sony... Computer Entertainment Inc. The power indicator turns solid red and the system enters standby mode. select [Copy] or [Move] from the electrical outlet, and then detach the other cables from games...'s guide (http://manuals.playstation.net/document/). Hint You...
Instruction Manual - Page 40

...playstation.com/ps3.  The system software included within this case, you must reinstall the system software using downloaded update data.  If you have a game disc or other disc that you backed up You can be able to a limited license from Sony... power button on the system and the PS button on the wireless controller are not active. Installing the system software Turn on -...
Instruction Manual - Page 43

...TV connected, press the system's power button for more than 5 seconds to the standard definition (SD) resolution. Should any problem ...used to connect to temporarily increase the parental control level.  If you record video content on DVD-R, DVD-RW, DVD+R or DVD+RW media using...requesting service Go through this section if you experience difficulty in operating the The Blu-ray Disc (BD) ...
Instruction Manual - Page 44

...; If the system's audio output settings do not play the content on the router first. Also check that the muting function on the router, try to the default setting, the background color changes as the time, day and month changes. Try using a wired connection, check that the Ethernet cable is turned off. For details about the...
Instruction Manual - Page 47

.... If dirty, wipe it on , it cools down , turn on supported formats, refer to use the system in a warm location. Continuing to the online user's guide (http://manuals.playstation.net/document/). 47 Content of the system may have game data for 15 US seconds or longer will return to the hard disk or...
Instruction Manual - Page 49

... of BRAVIA™ televisions (Sony Corporation products) to operate various devices that comply with and will not play PlayStation®3 format software and has limited backward compatibility. Hint This feature can only be used on devices that are connected to each other through the HDMI connections. Blu-ray Disc (BD) PlayStation®3 format BD-ROM BD...
Instruction Manual - Page 53

... specifications. OR (2) THE PRODUCT IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY SCEA (INCLUDING, BUT NOT LIMITED TO, NONLICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER...visit http://www.us.playstation.com/support or call 1-800-345-7669 to receive a return authorization and shipping instructions. LIMITED HARDWARE WARRANTY AND LIABILITY Sony Computer Entertainment America ...

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