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Plantronics Marque M155 Support Question

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Question posted by Jim43944 on September 29th, 2012

Keeps Disconnecting Calls.

This will disconnect from a call time after time. I spoke with Plantronics, we went through unpairing, resetting the phone (removed the battery), it still drops calls. The support person said to take it back. I did and got another M155, it worked well for a time, now it's doing the same thing. My phone is a Motorola Atrix Model MB860, android version 2.3.6. Any ideas or get a different device?

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Answer #1: Posted by HeadsetsDirect on October 1st, 2012 1:42 PM

This answer was accepted by the poster of the original question.

HeadsetsDirect

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There's an old phrase about not beating a dead horse. If both headsets are doing the same thing, then there seems to be a compatibility issue. Time to move on to something else, perhaps the Voyager Pro HD.

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Related Plantronics Marque M155 Manual Pages

User Guide - Page 2

...CALL BUTTON • Take a call (1 tap or say "Answer") • Reject a call (1-second press or say "Ignore") • Redial (2 taps) • Initiate phone's voice-dialing (2-second press) • Reconnect lost Bluetooth® connection (1 tap if the headset...8226; Mute on or off (1-second press during call) INDICATOR LIGHT (LED) • Low battery (3 red ﬂashes at powering on) &#...

User Guide - Page 3

... user guide MyHeadset™ A quick download from the Android marketplace or the Apple app store gets you going. • One-tap pairing to your new headset. AMP UP YOUR ANDROID OR iPHONE Simplify the Set Up: If you have an Android smartphone, download the MyHeadset™ app then turn on -screen...

User Guide - Page 4

.../options > Bluetooth: On > Search for devices Android™: Settings > Wireless & Networks > Bluetooth: On > Scan for the first time, you pair this headset with your phone. You may see **** on headset. "Multipoint" lets you must pair it on your phone. Press Call button until the LED ﬂashes red/ white for a passcode, enter four zeros (0000). If...

User Guide - Page 5

To remove the eartip, pull the loop of the two alternate size eartips. Try on the speaker base and stem.) If the gel eartip feels loose ... suit most people, but you may want to rotate it with one of the eartip away from the speaker stem. (Don't pull on the headset. FIND YOUR FIT The loop of the gel eartip tucks into the back curve of the new eartip over the speaker and pull the eartip...

User Guide - Page 6

... call (tap Call button) so new call , it 's easy to answer calls from the second paired phone. Use Multipoint One Call at a Time Once you choose not to answer the second call automatically answers. If you have activated multipoint and paired your phone rings, the audio will again see the white LED flash twice. Know How to Reconnect Your headset...

User Guide - Page 7

SPECIFICATIONS Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum) Power Requirements Bluetooth Version Bluetooth Profiles Operating Temperature Storage Temperature Charging Temperature Up to 5 hours Up to 9 days Up to 33 feet (10 meters), ...

User Guide - Page 8

..., Inc. D628188; Bluetooth is under license. Patents Pending. 86818-06 (9-11) ROW-EN call our friendly customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. © 2011 Plantronics, Inc. and any use by Plantronics is a registered trademark of their respective owners. Don't return to the store -