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Plantronics Marque M155 Support Question

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Question posted by krishraj66 on February 12th, 2015

Plantronics Ml10 Disconnects Automatically After 10 Seconds.

My plantronics ML10 disconnects after every 10-13 sec,..I have used the bluetooth for 2-3days, it got connected and was working fine,.. after 2-3days of usage, the battery was totally discharged and it was giving a low batter tone,.. so i kept it for charging for about 2-3hrs,.. after that when I tried to reconnect,. It was connecting for few seconds and disconnects immediatly,..then again i have to press the Call/Connect button,.. it connects again to my phone and then disconnects after few seconds,.. Tried a lot by totally unpairing and pairing it again and again,. but no luck,.. not able to figure out what is the problem,. can some one help me on this,.. and there is very little on the web about troubleshooting for these bluetooths,.. I mailed the technnical support of plantronics... but no responce from them,..

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Answer #1: Posted by TechSupport101 on February 13th, 2015 2:42 AM

This answer was accepted by the poster of the original question.

TechSupport101

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Hi. While most phones continue to link to the headset and “burn” standby time when the headset is not in use. Some headsents disconnects after 30 seconds to prevent a reduction in standby time. This does not affect operation of the headset.

And by "Unpairing" do means resetting the headset? If not then try resetting it.

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Related Plantronics Marque M155 Manual Pages

User Guide - Page 2

...-dialing (2-second press) • Reconnect lost Bluetooth® connection (1 tap if the headset can't automatically reconnect) • Activate pairing mode after initial set up (press until red/white LED flashes) POWER SWITCH • On (slide to reveal green) • Off (slide to conceal green) MICRO USB CHARGING PORT • Charge 1 hour before ﬁrst use 2 hours...

User Guide - Page 3

...you have an Android smartphone, download the MyHeadset™ app then turn on -screen tap. Download the Companion App: Our free MyHeadset app gives you going. • One-tap pairing to your Android • Record a memo then email it • Learn about A2DP audio streaming ... download from the Android marketplace or the Apple app store gets you tips, tricks and tools for your new headset.

User Guide - Page 4

... Out of the Box: Put on your phone, then use phone menus to your phone. Pair New or Second Phone: Turn on screen. Phones Have Different Menus to confirm headset connection after pairing. Some phones also ask to Select from, for example: iPhone: Settings > General > Bluetooth > On (starts the search for devices) BlackBerry® smartphone...

User Guide - Page 5

... fit your ear for a stable fit. To remove the eartip, pull the loop of the eartip away from the speaker stem. (Don't pull on the headset. Tuck the bottom of the new eartip over the speaker and pull the eartip over the speaker. (Don't push the speaker through the gel eartip...

User Guide - Page 6

... white LED flash twice. To answer a second call automatically answers. With the headset powered on a call, you will again see the white LED flash twice. If you are listening to answer or ignore the incoming call ends or is lost connection. Use Your Voice After being prompted by the headset, you can just say "answer" or...

User Guide - Page 7

SPECIFICATIONS Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum) Power Requirements Bluetooth Version Bluetooth Profiles Operating Temperature Storage Temperature Charging Temperature Up to 5 hours Up to 9 days Up to 33 feet (10 meters), Class II 7 grams Micro USB charging Rechargeable non-replaceable lithium ion polymer 2 hours ...

User Guide - Page 8

Don't return to the store - Bluetooth is under license. All other trademarks are the property of Bluetooth SIG, Inc. Patents US 5,712,453; and any use by Plantronics is a registered trademark of their respective owners. Patents Pending. 86818-06 (9-11) ROW-EN D628188; All Rights Reserved. call our friendly customer support team at 1-...