Plantronics Audio 995 Support Question
Plantronics Audio 995 Support Question
Find answers below for this question about Plantronics Audio 995.Need a Plantronics Audio 995 manual? We have 2 online manuals for this item!
Question posted by irishdanobrien on October 28th, 2013
Pairing A Dongle From Another Headset, Same Model
My dongle for my wireless 995 headset broke,,we have more of the same headsets here at work, so I took another dongle from same model...its pairing with my headset but i cant hear anything,,,what now?
Current Answers
Related Plantronics Audio 995 Manual Pages
User Guide - Page 2
... directly with the best service and technical support. Welcome Congratulations on purchasing your product online so we can find answers to register your new Plantronics .Audio™ 995. ii Getting Assistance The Plantronics Technical Assistance Center is ready to installation or use.
Call (800) 544-4660 or visit www.plantronics.com/support...
User Guide - Page 3
Contents
Range iv Package Contents and Features 1 Charging Your Headset Using the USB Charger 2 Using Your Headset 3 Pairing Your Headset 4
How to Manually Pair Your Headset and Adapter 4 Headset Controls 5 Operating Systerms Configuration 6 Indicator Lights 8 Product Specifications 9 Troubleshooting 10 Regulatory Notices 12 Limited Warranty 14
iii
EN
User Guide - Page 4
Important Note on Wireless Range The .Audio 995 headset has a wireless range of its wireless range, audio may be affected by nearby objects including walls, metal items, and other wireless devices. Move closer to the wireless adapter to 40 feet. iv When you move the headset to the edge of up to restore clear audio. However, wireless performance may become distorted and will...
User Guide - Page 6
... of power your USB device provides.
2 note Charging time depends on your headset is fully charged, the indicator turns off. Charging Your Headset Using the USB Charger
Charging time
3-4 hours Full charge
1 hour Minimum charge
before first use
Before using your headset is charging the indicator glows red. While your
computer.
When your...
User Guide - Page 7
... red status light turns
off. Using Your Headset
Congratulations, you cannot hear anything through 3 do not work, refer to "Pairing Your Headset" on your headset is connected to the charger.
2 Connect the wireless adapter to a USB port on page 4 to manually pair your headset and adapter.
3
EN
Do not use your headset while it is fully charged. note If steps...
User Guide - Page 8
If they come back into sleep mode, but will reconnect automatically with each other . if unsuccessful, both headset and adapter will stay in range. If the pairing is back in pairing mode. If the headset is out of range for more than 15 minutes, it is successful the status lights will glow solid blue; Should...
User Guide - Page 9
...pause and skip to work properly.
See www. Unmute: Lower the boom. Press and hold
to Play or Pause/Mute music. Mute speakers: Press
WARNING Do not use headsets at moderate levels. Always... listen at high volumes for an extended period of time. Mute: Lift the boom to skip track forward. Doing so can cause hearing loss.
Press...
User Guide - Page 10
... the Volume
Slider as the active audio device once the wireless USB Adapter is plugged in. The headset will automatically be set the audio device for the most popular operating systems.
Note On-ear controls may not function properly with any USBcompliant computer. Operating Systems Configuration
Your .Audio 995 headset works with operating systerms earlier than Windows XP...
User Guide - Page 11
...Vista
1 Go to System Preferences > Sound.
2 On the Output tab, select the "Plantronics
Wireless Audio" headset as the Sound Output device.
3 Adjust the Output Volume Slider as
necessary.
6 Select OK...EN
7 Do not select the mute option.
4 On the Input tab, select the "Plantronics
Wireless Audio" headset as the Sound Input device.
5 Adjust the Input Volume Slider as
necessary.
Do not select the...
User Guide - Page 12
... Lights-Headset and Wireless USB Adapter
Status Power On/Off
Indicator
On: Steady blue glow Off: Steady red glow, then off
Out of Range
Flashing blue
Charging
Solid red until charging complete
Connected to Adapter
Solid blue glow
Standby/Battery Save Mode Intermittent breathing or pulsing blue
(Sleep)/Out of Range
glow
Pairing
Headset...
User Guide - Page 13
Technology
Digital wireless
Full range stereo
Stereo headset
Wearing style
Over the head
Cable length
Wireless
Ear cushion material Non-allergenic
Ear cushion design
Closed ear
Noise cancelling mic Yes
Microphone boom
Rotates/bends
Mic mute
FastMic mute
Volume mute/controls On ear
Product Specifications
Wireless technolgy 2.4GHz
Speaker driver size
40mm diameter
Speaker ...
User Guide - Page 14
... applications need to the adapter, but I cannot hear audio from the headset.
If all of the above fails, then follow the steps to pair the headset to the wireless USB adapter. Ensure the headset is paired to be lit.
The headset did not connect to ensure that the wireless USB adapter is "Plantronics Wireless Device."
10 In the Control Panel, check...
User Guide - Page 15
... or restarted before they be the active
skip function is not working for appliction (i.e., not minimized) in a web page, do not recognize standard Windows audio commands for listening and speaking. Switch the headset back on to make calls (i.e., using VoIP), callers cannot hear me. When using the internet to resume normal operation.
Troubleshooting
The...
User Guide - Page 16
T his device must accept any interference received, including interference that may affect the function of the headset. These limits are designed to provide reasonable protection against harmful interference in accordance with the limits for compliance could void the user's authority to operate ...
User Guide - Page 19
... or registered trademarks of Microsoft Corporation in the US and other countries. registered in the United States and/or other countries. Plantronics, the logo design, .Audio, and Sound Innovation are either trademarks or registered trademarks of Plantronics, Inc. All rights reserved.
Document of Conformity - Page 1
...Chamber of the Radio and Telecommunications Terminal Equipment Directive
1999/5/EC. Mike Perkins Vice President, Product Development and Technology
This Declaration of Manufacturer:
Headset System
.Audio 995 2.4GHz dongle and headset Plantronics BV
Southpoint, Building C Scorpius 140
2132 LR Hoofddorp The Netherlands
This Product conforms to the following products comply with the essential...
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