Question posted by rmendoza04 on April 28th, 2012
How To Correct A Double Charge
I have been charged twice for the same purchase. How do I correct that?
Current Answers
Answer #1: Posted by Odin on April 28th, 2012 9:59 AM
Your first course should be to communicate with the merchant, who will almost certainly make the adjustment. If not, phone PayPal customer support, and here's the quickest way:
Instead of phoning PayPal's 800 support number, go to this special page after logging in:
www.paypal.com/us/cgi-bin/helpscr?cmd=_contact-phone
To shortcut the seemingly interminable phone menu, repeat "Agent" in response to every prompt.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on April 28th, 2012 9:58 AM
Why has my credit or debit card been charged twice? When there are multiple charges for the same transaction on your credit or debit card, it may be because you inadvertently clicked Send Money more than once.
To get your money back, you’ll need to contact the recipient and request a refund.
Here’s how:
To get your money back, you’ll need to contact the recipient and request a refund.
Here’s how:
- Log in to your PayPal account.
- Click History near the top of the page.
- Find the transaction for which you want a refund.
- Click Details next to the transaction to find your recipient's contact information.
- Send your recipient an email asking for your money back.
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