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Panasonic KXTG6641 Support Question

Panasonic KXTG6641 Support Question

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Question posted by k9guyx2 on July 18th, 2015

Lost Messages

We have had instances where people have called but the phone doesn't ring. Other times the phone will ring twice but no one is there. They say that leave messages to our voice mail but when we check there is no message. I'd like to try setting the number of rings to 6 or 7. How do I do this?

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Related Panasonic KXTG6641 Manual Pages

KXTG6632 User Guide - Page 2

... Turning the answering system on/ off 38 Greeting message 39 Listening to messages using the base unit 39 Listening to messages using the handset 40 2 Voice memo 41 Remote operation 41 Answering system settings 43 Voice Mail Service Voice mail service 45 Intercom/Locator Intercom 47 Handset locator 47 Transferring calls, conference calls 47 Useful Information Wall mounting 49 Error...
KXTG6632 User Guide - Page 3

...unit keypad. *2 Base unit display shows date and time, phonebook entries, caller information, and messages recorded on the answering system. *3 A speed dial call can be made from the base unit after assigning up to 3 phone numbers using base unit*1 - KX-TG6632 KX-...KX-TGA660 KX-TGA660 Quantity 2 3 1 3 4 5 Feature differences Series KX-TG6631 series KX-TG6641 series Call using the handset.
KXTG6632 User Guide - Page 13

... In use Line in use Meaning Within base unit range Out of base unit range The line is in use Answering system answers calls with a greeting message and caller messages are not recorded. ("Selecting "Greeting only" ", page 43) Initial settings n Direct command code: Programmable settings can be accessed by pressing MMENUN, # and then...
KXTG6632 User Guide - Page 15

... MSP-PHONEN on the base unit with the call , you finish talking, press MOFFN or place the handset on a call sharing mode on the base unit, simply lift it. If the handset is not displayed. 2 MbN: Select the desired phone number. 3M N Erasing a number in the voice mail or answering system, MREDIALN is on (page...
KXTG6632 User Guide - Page 27

... unit. Code #274 47 Main menu: "Set date & time" Sub-menu 1 Sub-menu 2 Date and time*1 - access" (V.M.: Voice mail) Operation Listening to pre-recorded greeting) - #304 39 Ring count*1 2-7: 2-7 rings #211 43 0: Toll saver Recording time*1 1: 1 min #305 43 3: 0: Greeting only*2 Remote code*1 #306 41 Screen call 1: 0: Off #310 38 - - #327 38 - - #328 38...
KXTG6632 User Guide - Page 28

...720 31 Time adjustment*1, *3 1: 0: Manual Talking Caller ID Handset Base unit*1 1: 0: Off 1: On 0: #162 34 #G162 Handset name - - #104 32 Call block*1 - - #217 32 Block w/o num*1, *2 1: On 0: #240 32 (Block calls without phone number) Speed dial*1, *8 - - #261 25 Voice mail Store VM access#*1 (VM: Voice mail) - #331 45 VM tone detect*1 1: 0: Off #332 46 Message alert...
KXTG6632 User Guide - Page 35

... the unit's date and time setting is shown. To return to both Caller ID and Call Waiting with the operation for different groups of rings "2 rings" (page 43), the ... Select the desired ringer tone. To call back, press M N. - Base unit: - R When you receive a call while on the phone, the 2nd caller's name is a new message, the unit does not announce the caller information...
KXTG6632 User Guide - Page 38

...even though their messages are unavailable to answer the phone. The message counter on the handset and base unit*1 display. - You can answer the call again later. - "Messages full" is ...leaving a message, you can listen to the call through the unit's speaker. R When callers leave messages, the unit records the day and time of messages (old and new). (KX-TG6631 series: page 3) Call...
KXTG6632 User Guide - Page 39

.... your own greeting message, you want to messages or having a conversation, the speaker volume for call by pressing MSP-PHONEN. M N on again. "New message" is played to messages using the base unit When new messages have been recorded: - a pre-recorded greeting message away and speak clearly into the microphone (2 minutes max.). 4 Press MSTOPN to leave a message. - n KX-TG6641 series...
KXTG6632 User Guide - Page 41

...Play greeting message Record greeting message Turn answering system on Pause message*2 Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages 1 MMENUN#325 2 MbN: "Yes" a MSELECTN a MOFFN Voice memo Available for: KX-TG6641 series (page 3) Recording a voice memo You can use the base unit to leave a voice memo (voice message) for the call, you can...
KXTG6632 User Guide - Page 43

... message is "4 rings". Set this unit's "Ring count" setting so that there are no new messages when the phone rings for the 3rd time. Caller's recording time You can select "Greeting only" which sets the unit to announce a greeting message to callers but not record messages. a MSAVEN a MOFFN For voice mail service subscribers If you subscribe to new messages (page 41), you call...
KXTG6632 User Guide - Page 44

... to call again later. - a MSAVEN a MOFFN Note: R While message alert is on the handset flashes slowly when new messages are recorded. Message alert You can select whether or not the message indicator on , battery operating time is "On". Answering System Note: R When you stored the voice mail access number (page 45), the message indicator also flashes for newly recorded voice mail messages...
KXTG6632 User Guide - Page 45

... visit http://www.panasonic.com/help 45 R You need to store the voice mail access number to activate the message alert feature (page 44) for you when you are unavailable to let you know you hang up a call or after the phone stops ringing, your access number (24 digits max.). Contact your mailbox password, press MPAUSEN...
KXTG6632 User Guide - Page 46

... to the same line. R If your voice mail service uses voice mail tones and a message is over 3 minutes long, the unit may not indicate new messages. R If there are no new messages in the following ways: - R If your voice mail service uses voice mail tones, the tones are heard from any phone connected to all new messages, turn it off The default setting...
KXTG6632 User Guide - Page 48

...call: Press MSP-PHONEN 2 times when the call sharing mode is being routed to the destination unit. The other 2 parties can continue the conversation. To page a specific handset, enter the handset number. - R If paged party does not answer, press MINTERCOMN to return to the outside call : Press MCONFN. To establish a conference call...call : MMENUN a MbN: "Conference" a MSELECTN R To leave...
KXTG6632 User Guide - Page 51

... the handset number you receive caller information after subscribing to a Caller ID service, this message will not be displayed. or No link. Busy Call phone company for your access # Check tel line Error!! R The handset's registration may have not stored the voice mail access number. is not registered to the base unit. Try again later. R You...
KXTG6632 User Guide - Page 52

... telephone line and connect the line to a known working telephone. I cannot register a handset to the base unit. R Check the connections (page 9). Listen to turn on the handset flashes slowly. I cannot hear a dial tone. R New voice mail messages have been recorded. Programmable settings Problem The display is already registered to a base unit. R Fully charge the...
KXTG6632 User Guide - Page 55

.... R The remote access code is not set to a voice mail service, messages are entering the wrong remote access code. Cause/solution R In order to the desired service. Change the unit's number of rings setting or contact your service provider/telephone company and subscribe to use Caller ID, call . R A caller is turned off . I cannot operate the...
KXTG6632 User Guide - Page 66

.... Some states do not repair consumer products. 66 For assistance, please visit http://www.panasonic.com/help If a problem with this excludes damages for lost time, lost calls or messages, cost of incidental or consequential damages, or limitations on the back cover or to state. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED...
KXTG6632 User Guide - Page 67

... tone: 28, 35 Rotary/pulse service: 18 S Silent mode: 31 Speed dial: 25 SP-PHONE (Speakerphone): 15 T Talking caller ID: 34 Temporary tone dialing: 18 Time adjustment: 27 Transferring calls: 47 Troubleshooting: 52 TTY: 64 V VM (Voice mail): 45 Voice guidance language: 14 Voice mail: 43, 45 Volume Receiver: 15 Ringer (Base unit): 17 Ringer (Handset): 17, 28...

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