Get support for Panasonic KX MC6020 - Color Laser - All-in-One

Panasonic KX MC6020 Support Question

Panasonic KX MC6020 Support Question

Find answers below for this question about Panasonic KX MC6020 - Color Laser - All-in-One.
Need a Panasonic KX MC6020 manual? We have 4 online manuals for this item!
Question posted by Anonymous-65116 on July 3rd, 2012

Kx-mc6020 Message 'service Call 3' ???

The person who posted this question about this Panasonic product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Panasonic KX MC6020 Manual Pages

Multi-function Printer - Page 1

Operating Instructions Color Laser Multi-Function Printer Model No. You must subscribe to the appropriate service of your service provider/telephone company. KX-MC6020 Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function Station (CD-ROM). 1 2 L This unit is compatible with Caller ID.
Multi-function Printer - Page 5

... ID 7.1 Caller ID service 53 7.2 Viewing and calling back using one-touch dial feature and navigator directory 45 6.4 Broadcast transmission 46 6.5 Sending a computer document as a fax message from undesired callers 51 ... 75 10.3 Canceling the operations 76 10.4 Changing the color calibration 76 Option 10.5 Optional handset unit 77 10.6 Optional automatic duplex unit 79 10.7 Optional...
Multi-function Printer - Page 82

...b "CHANGE SUPPLIES" "CALL SERVICE" "CHECK DOCUMENT" "CHECK INSTALL INPUT TRAY #1" "CHECK PAPER" "CHECK PICK UP INPUT TRAY #1" "COLOR DRUM REPLACE" "MONOCHROME DRUM REPLACE" b "CHANGE SUPPLIES" "COLOR DRUM LIFE LOW" "MONOCHROME DRUM... service personnel. Check the standard input tray to clear the message. Replace the drum cartridge immediately. Note: L The continuous use of the following messages ...
Multi-function Printer - Page 83

... the memory capacity of the unit. L There is turned ON. See the other displayed message instructions to e-mail server, the total file size of recording paper. For assistance, please visit...into sections. Contact our service personnel. Try again. L Recording paper is cooling down the fuser unit. L The software is no space to clear the message. L The color drum cartridge or the...
Printer Driver Installation - Page 1

... of MFP device unit. 1) Connect USB cable between PC and Printer. 2) Setting up the driver to Print Spooler. Please input the following command. # lpadmin -d KX-MC6020 * KX-MC6020 : Printer Driver Name. KX-MC6000 series: usb://Panasonic/KX-MC6000 KX-MC6010 series: usb://Panasonic/KX-MC6010 KX-MC6020 series: usb://Panasonic/KX-MC6020 KX-MC6040 series: usb://Panasonic/KX-MC6040 KX-MC6260...
Service Manual - Page 2

... OPF Board 431 18.9. KX-MC6020HX TABLE OF CONTENTS PAGE 1 Safety Precautions 3 1.1. Service Precautions 5 2 Warning 5 2.1. About Lead Free Solder (PbF: Pb free 5 2.2. Laser Beam and Fuser Unit Section...72 6.12. Overview 134 7.2. Test Functions 154 11 Service Mode 157 11.1. Disassembly for Assembling 347 14.7. Color Registration Skew Adjustment 361 16 Maintenance 364 16.1. How ...
Service Manual - Page 52

... 3 RING 16 T 10 5 13 R 9 6 ARXD 5 16 ATXD 6 14 12 8 1 9 15 T R BTXD BRXD IC200 4 10 5 16 1 AGC HS_MIC(+) HS_MIC(+) HS_SP(+) HS_SP(-) SP(+) SP(-) KX-MC6020: MAIN BOARD BLOCK DIAGRAM 52 KX-MC6020HX 6.3.4. DAA control ITS circuit and NCU circuit. Description of Block Diagram in Analog Section Function The analog section works as an interface...
Service Manual - Page 53

... Circuit 1. Function This unit is the interface between FAX receiving and the external TAM's message recording automatically. The multiple data format allows to transmit the name and data code information... output from TEL LINE is composed of IC100. 6.4. NCU Section KX-MC6020HX 6.4.1. It is processed with the Caller ID service offered by using a DTMF signal. 2. IC300 monitor this relay ...
Service Manual - Page 56

...IC600 receives this NITMLD signal (pin 5 of IC600 to the BK motor through IC760, connector CN760. KX-MC6020HX 6.7. BK Motor Control Circuit 1. To rotate the BK motor, IC600 outputs the low level ..., and the error message "CALL SERVICE 5" is displayed on the LCD display. (Refer to CALL SERVICE 5) (P.192) ITMG : This is done. 56 At 600 dpi monochrome printing and color printing, this value ...
Service Manual - Page 57

...color printing : 1987.212 rpm, 1,200 dpi color printing : 801.295 rpm ). When the Color motor speed is not NPCMLD signal, and the error message "CALL SERVICE 12" is displayed on the LCD display. (Refer to control the Color motor speed. 3. Color Motor Control Circuit 1. At 600 dpi color...Control KX-MC6020HX 6.7.1.2. This signal PCMG is done by the color motor drive circuit in the Color ...
Service Manual - Page 78

... NOT INSTALLED] Color PC [MONOCHROME DRUM LIFE LOW] [MONOCHROME DRUM REPLACE] [COLOR DRUM LIFE LOW] [COLOR DRUM REPLACE]...KX-MC6020HX Figure3. Sensor Name Sensor Location Reference number Message Error 1 OPC home sensor Sensor Board PS301,PS302 [CALL SERVICE 19] 2 FTR home sensor Sensor Board PS303 [CALL SERVICE 13] 3 Registration and Paper pick Sensor Board PS304 [CALL SERVICE...
Service Manual - Page 168

... fan motor error Refer to CALL SERVICE 11 (P.194). • Color motor error Refer to CALL SERVICE 12 (P.195). • FTR (The First Transfer Roller) position error Refer to CALL SERVICE 13 (P.196). • Solenoid driver error Refer to CALL SERVICE 17 (P.200). • Watch dog error of the following messages will appear on the display...
Service Manual - Page 183

... 1 Blank Print (P.204) Failed drum cartridge Replace drum cartridge Failed accumulator unit Replace accumulator unit FTR position Error Refer to CALL SERVICE 13 (P.196) Something wrong with movement of laser beam travels Clean path Failed accumulator unit Replace accumulator unit failed fuser unit Replace fuser unit 6 White Horizontal Line or Failed drum...
Service Manual - Page 186

...Laser isn't output.......... Therefore Service Function #529 should not be executed before the confirmation, and #529 should be done after the heater is broken. • Rotation of Color... of Main Motor can be confirmed by pressing 2 and SET buttons. 186 KX-MC6020HX 12.4.6. Call Service 1 ----- If even a little of Charger error.......... Rotation of PSU Fan.............
Service Manual - Page 187

...service 19 appears when the drum rotation of monochrome DC is set in service mode of each solenoid with a tester. Monochrome drum driving solenoid error.......... KX-MC6020HX Call service 13 ----- Call service 14 ----- Call service... is not new any more . Watch dog error of color drum cartridge.......... Call service 20 ----- Toner LED error.......... Fuse error of FTR Home...
Service Manual - Page 236

...after 10 rings. (Remote Turn On: Service Code #573) (5) ERROR→MEMORY Indicates the reason why the unit received a fax message in the JOURNAL 2. If multiple pages are...5 TURN-ON Function Means the unit received a fax message in Printout Example(P.237). Means the unit received a fax message by a parallel connected telephone. KX-MC6020HX HOW TO READ JOURNAL REPORTS: Example: 1. For...
Service Manual - Page 238

... 43 COMMUNICATION ERROR SND No response after post message is transmitted three times. 4 44 COMMUNICATION ERROR ... is transmitted. 6 48 COMMUNICATION ERROR RCV No post message. 7 49 COMMUNICATION ERROR RCV RTN is transmitted. ... SND DCN responds to the post message. 14 65 COMMUNICATION ERROR SND DCN... level. (Service code: 596, refer to Service Function Table (P.159).) Note*: ...
Service Manual - Page 310

... toner cartridge, and standard input tray from the color laser multi-function printer. (1) Open the front cover (1) by holding the center part. (2) Unlock the drum cartridge cover by pushing the tabs (2) in the direction of the arrows. 310 KX-MC6020HX 14 Disassembly and Assembly Instructions Note: LOW VOLTAGE POWER SUPPLY BOARD = PSU HIGH...
Service Manual - Page 365

... paper). Printer Component Front Panel Message Average Life * Toner Cartridge "Low...Color or Black) Replace the* Drum Cartridge. (3 P/J) All colors are faded; Service Maintenance 16.1.2.2.1. "WTC Replace " 8,000 pages/Full Replace the Waste Toner Cartridge. KX-MC6020HX 16.1.2.1. Have the * Drum Cartridge. (Color, BK) Dark color spots and streaks in all colors. (* indicates Color...
Service Manual - Page 408

...A B 1 2 R203 390 11 Y A B 12 13 LED204 FAX R204 240 8Y A B 9 10 C201 Z100n 12k R243 R244 12k +5VD +5VD +5VD TXD XLED13 XLED10 L L L L L H L H L L H H H L L H L H H H L H H H MODEL KX-MC6000 KX-MC6020 KX-MC6040 KX-MC6260 (Reserve) (Reserve) (Reserve) (Reserve) NOT MOUNT 12k R235 12k 12k +5VD C208 K10n C209 K390p C210 K390p C211 J100p R217 100 R218 100...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Panasonic product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Panasonic Manuals

Find free Panasonic KX MC6020 - Color Laser - All-in-One manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Panasonic Reviews

View thousands of Panasonic user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Panasonic customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Panasonic customer service rankings, employee comments and much more from our sister site.

Panasonic Recalls

Find comprehensive Panasonic recall information updated hourly on RecallOwl.com.