Oki C530dn Support Question

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Question posted by legu on December 30th, 2013

Error Service Call 980

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Answer #1: Posted by BusterDoogen on December 30th, 2013 11:29 AM

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BusterDoogen

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Error 980 means "Error by media clinging to the fuser". I would like you to remove the fuser and check to make sure that there is no paper stuck / clinging to the fuser. Then reinstall the fuser and see if the error clears. Be careful the fuser gets hot. Power the printer off first and let it cool for 15 minutes, If you are still having an issue the fuser unit will need to be replaced. If the fuser came with the printer, I recommend you give us a call at 1-800-Okidata. The fuser that comes with the printer has a 1 year warranty like the printer.

You can purchase printers or parts directly from Oki Data.

Just go to www.okidata.com and click WHERE TO BUY at the top of the page.

You can also call us at 1-800-654-3282 and we will be happy to place the order for you.

Visa, MasterCard and American Express are all valid forms of payment.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

I hope this is helpful to you!

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