Oki B4600 Support Question
Oki B4600 Support Question
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Question posted by mshanley on September 3rd, 2014
What Does Err 120 Mean
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Current Answers
Answer #1: Posted by support38611 on September 5th, 2014 4:05 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
This error is a Fan Error. It is a hardware issue with the printer. I recommend you recycle the printer power and also make sure the printer is not connected to any kind of backup power source or surge protector.
If purchased under 1 year ago, I recommend an overnight exchange.
An overnight exchange can be done via the telephone, if the printer was purchased new and under one year. Per the terms of the overnight exchange warranty, the printer is replaced with a factory reconditioned unit. You would keep the drum, toner and cable. We just replace the printer. A credit card is required for security purposes, as we send out a replacement printer before we get the defective unit back. You can use the same carton to return the printer to us. Okidata keeps the defective printer. We provide a call tag to cover the cost of shipping the defective printer back to us. A proof of purchase may be necessary. You can reach a Customer Service Representative at 1-800-Okidata.
This error is a Fan Error. It is a hardware issue with the printer. I recommend you recycle the printer power and also make sure the printer is not connected to any kind of backup power source or surge protector.
If purchased under 1 year ago, I recommend an overnight exchange.
An overnight exchange can be done via the telephone, if the printer was purchased new and under one year. Per the terms of the overnight exchange warranty, the printer is replaced with a factory reconditioned unit. You would keep the drum, toner and cable. We just replace the printer. A credit card is required for security purposes, as we send out a replacement printer before we get the defective unit back. You can use the same carton to return the printer to us. Okidata keeps the defective printer. We provide a call tag to cover the cost of shipping the defective printer back to us. A proof of purchase may be necessary. You can reach a Customer Service Representative at 1-800-Okidata.
Related Oki B4600 Manual Pages
B4400/B4500/B4550/B4600 Safety, Warranty and Regulatory Booklet - Page 6
...NJ 08054-4620
1-800-654-3282 (1-800-OKI-DATA)
FCC Radio Frequency Interference Statement
120-Volt Models
WARNING: This equipment has been tested and found to comply with the ...)
Declaration of their support. Product Identification
Product Name
Model Name
B4400
N22105A
B4500/B4550/B4600 N22106A
2. Automated Services for Your Convenience Quick Referrals To get quick referrals for a ...
B4400 4500 4550 4600 User Guide (English) - Page 3
... Paper Feeder 18 Multi-purpose Feeder 21 Operator panels 24 B4400 24 B4400 Status Monitor 26 B4500, B4550, B4600 32 Using the Printer Menu 33 Menu functions 33 Printing menu settings 45 Changing the Printer Menu Language 46 Network Connection Setup via Windows 47 Checking the Ethernet Address 47 Connecting a Cable 48 Setup...
B4400 4500 4550 4600 User Guide (English) - Page 4
... envelopes 69 Heavyweight paper or cardstock 69 Paper feed, size and media setting 69 B4500, B4550, B4600 70
Interfaces 74 Printer Drivers 75
Windows operating systems 75 Macintosh 76 Operation 77 Printer settings in Windows 77 Printer settings in Macintosh 88 Consumables and maintenance 89 Consumable order details 89 When to replace the toner...
B4400 4500 4550 4600 User Guide (English) - Page 10
... 7. Manual feed tray (single sheet) (shown in the representations below.
1. Top paper exit bin extension 5. Printer components
Apart from the outside. The important components are described in the next chapter, the B4400, B4500, B4550 and B4600 printers look similar from the Operator panels, which are identified in closed
position)
B4400/4500/4550/4600...
B4400 4500 4550 4600 User Guide (English) - Page 24
... status information and the equivalent of the menu control panel on the B4500, B4550 and B4600. (See "Printer Drivers" for installation of the Status Monitor.)
B4400
Operator panel
NOTE: The easiest way...User's Guide 24 Power on LED (green) This indicator comes on and stays on when the printer is useful to use the online Status Monitor. Operator panels
This chapter describes the function of 4...
B4400 4500 4550 4600 User Guide (English) - Page 31
...be seen collectively on a printed Menu Map. (For details of how to take the printer off-line. 2.
Select the Printer Setup tab. 2. Click Print Menu Map. 5. Click Apply. B4400/4500/4550/4600 ... a condition that many of these printer menus.
Menu functions
The printer menu settings made in the following information about the B4500, B4550 and B4600 printers. From the Operator Panel 1.
B4400 4500 4550 4600 User Guide (English) - Page 32
... indicates processing data or error. Menu button. Online button. B4500, B4550, B4600
Operator panel
The B4500, B4550 and B4600 operator panel consists of up to 8 alphanumeric digits displaying print status, menu items in Menu mode, the Online button returns the printer to the previous value setting for each menu item. Item (+) button. Select...
B4400 4500 4550 4600 User Guide (English) - Page 45
... toner cartridge capacity and the remaining toner level. 7K = High capacity cartridge (B4550, B4600 only) 3k = Standard cartridge
Printing menu settings
Models B4500, B4550, 4600
Current menu ...Usage menu
This menu is particularly useful if you do not have a full set of the printer and the expected life left in high-density print areas.
MAINTENANCE MENU Item SETTING
DARKNESS
CLEANING ...
B4400 4500 4550 4600 User Guide (English) - Page 46
... Menu Map. Select a language from the pull down menu. 7. Changing the Printer Menu Language
Model B4400
1. Click the Printer Setup Tab. 3. Models B4500, B4550, B4600
Change the Printer Display and Menu Language using the Printer Display Language Utility on the B4400 by turning the printer off line and pressing and holding the OnLine button for at...
B4400 4500 4550 4600 User Guide (English) - Page 51
... Display Language (Models B4500, B4550, B4600)
The default language for Windows 2000/NT4.0/98.
2. Load the install CD and select the language you have installed. 5. Select Optional Utilities. 4.
Click Properties>Devise options tab. 4. Uninstalling the printer driver
1. Select Start>Setting (Printers) for the printer operator panel display is installed before using this utility.
2. Right...
B4400 4500 4550 4600 User Guide (English) - Page 53
... on -screen instructions.' 6. Change the Printer Display Language (Models B4500, B4550, B4600)
The default language for the printer operator panel display is installed before using this utility.
2. Load the install CD and select the language you must select these devises in the devise options tab in the printer driver. 1. Follow the on -screen instructions...
B4400 4500 4550 4600 User Guide (English) - Page 56
... options tab. 4. Check the options you must select these devises in the devise options tab in the printer driver. 1.
Select Start>Control Panel>Printers. Change the Printer Display Language (Models B4500, B4550, B4600)
The default language for the printer operator panel display is installed before using this utility.
2. Follow the on -screen instructions and select...
B4400 4500 4550 4600 User Guide (English) - Page 57
.... Select File>Server Properties in the Printer (and FAX)
folder. 6. On the Printer Setup Tab, click the Open Configuration button. Select the model name at the Drivers tab and click
Delete.
B4400: Open the Status Monitor. B4500/B4550/B4600: Set Centronics to DISABLE.
Troubleshooting Setup Failure via Parallel Connection
Symptom
The computer does...
B4400 4500 4550 4600 User Guide (English) - Page 70
... can choose:
• which paper to use • the size of the paper you manually set the printer to match the media as follows:
1. B4500, B4550, B4600
Using the control panel on the printer and place the transparency face up between the paper guides.
2. B4400
The print quality for normal paper after printing...
B4400 4500 4550 4600 User Guide (English) - Page 72
... paper size.
5. 2.
Select the correct paper settings in the printer driver. Press the Online button to return the printer to be selected.
1. When using the Operator Panel (B4500, B4550, B4600). NOTE: Values set in the printer driver take priority over values set values in the printer driver
before printing the file. This table defines the...
B4400 4500 4550 4600 User Guide (English) - Page 74
..., they appear as an option for the B4500, B4550 and B4600). NOTE: Administrator's authority is connected concurrently with the Ethernet card. 6. If your printer directly to a standalone computer proceed to the chapter entitled "Printer Drivers." Serial - standard on network models. (available as a network printer, please refer to the User's Guide for the network interface...
B4400 4500 4550 4600 User Guide (English) - Page 77
... override those settings in the chapter entitled "Operator panels") provide access to many of how to the printer name is available on the B4400, B4500, B4550 and B4600 printer models. Printing preferences in the Windows printer driver will usually only last for many options. When you may appear slightly different but the principles are...
B4400 4500 4550 4600 User Guide (English) - Page 81
....
2. Printed page order can be set to be printed on a single sheet.
B4400/4500/4550/4600 User's Guide 81 PS emulation For B4500, B4550 and B4600 printers with the PostScript 3 option installed. Layout tab
pslayout1.jpg
1. Set the number of the document.
3.
The tabs available are the Layout Tab, the Paper/Quality...
B4400 4500 4550 4600 User Guide (English) - Page 87
... 87 See the chapter entitled "Installing Options."
9. You can select which optional upgrades are installed on a shared printer to the same setup windows as when printing from applications. PS emulation
For B4500, B4550 and B4600 printers with other operating systems. Device Options tab
deviceoption1.jpg
In this window you can design and specify...
B4400 4500 4550 4600 User Guide (English) - Page 89
... without replacing the toner cartridge, CHANGE TONER is displayed and printing is displayed in this printer is low.
Have a sheet of the toner cartridge and image drum and general maintenance. Toner: 4400, B4500, B4550, B4600
Toner: B4550 and B4600 only (Higher Yield)
Image drum
43502301 43502001
43501901
Always use genuine OKI consumables.
B4500...
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