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Question posted by brucehblackie on May 11th, 2012

Errorcode 587

i'm using a b431dn and error code 587 is up stating cover open. Which cover is this relating to as all closed, i know code 310 is top cover?thanks

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Answer #1: Posted by Anonymous-61747 on June 7th, 2012 6:52 AM

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Anonymous-61747

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Hello. I am an Oki Data helpdesk technician from Oki Data America's. Eror code 587 is related to the rear cover. Open the rear cover and check for any jams or misalignment.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].

Related Oki B431dn Manual Pages

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 8

... in overheating, and could be a safety hazard. Computer Connection Note: Interface cables are not supplied. Network Connection Connect the network cable between the printer USB port and the computer. Be sure to use the 15A AC power cord supplied with this product to a properly rated power outlet. Note: Do NOT turn the...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 9

.... Third, Test the Printer Driver Installation Models B411dn, B431dn To make sure the printer driver is correctly installed, print a test page: 1 On the Windows taskbar click Start/Settings/ Printers. 2 Right-click the printer model then click Properties. 3 Click the Print Test Page button. English 9 Configure Settings Using a Web Browser (optional) Models B411dn, B431dn If you are working...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 10

... the CD icon that appears on -screen instructions. 10 When done, click Finish. English 10 Macintosh® Setup The printer drivers support OS 10.2.8 and above. 7 Select printer model. Test the Printer Driver Installation To make sure the printer driver is complete, click Close. Activate Printer Options If you want to install the manual on page 8.

B411/B431 Safety/Warranty/Regulatory Guide - Page 3

...surface strong enough to support its weight to prevent any covers open , do not touch the fuser unit or print head as you do not use liquid or aerosol cleaners. If the product is a ...as electric shock, fire and/or injuries may cause electric shock. The product battery should be closed or replaced and secured to prevent risk of fire. After installing additional memory, hard disk drive...

B411/B431 Safety/Warranty/Regulatory Guide - Page 4

... to one of the Product's consumable items or supplies. The exchange printer will be new or reconditioned, at 1-800-654-3282 (1-800-OKI... SAVINGS IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE OKI DATA PRODUCT, WHETHER ARISING IN CONTRACT OR IN... "CONSUMER GOOD" (AS DEFINED IN THE UNIFORM COMMERCIAL CODE ADOPTED IN THE STATE OF PURCHASE OR IN OTHER APPLICABLE LAW), OKI DATA ...

B411/B431 Safety/Warranty/Regulatory Guide - Page 6

...date and time. This product, when used in accordance with FCC regulations. European Union Council of the European Communities Statements of the member states relating to Part 15 of this equipment ... Year 2000 Compliant. Federal Communications Commission (FCC) Product Name B411 B411dn B431d B431dn Model Name N22200A N22201A N22202A N22203A 1. Regulatory Information ENERGY STAR® As ...

B411 B431 User Guide - Eng - Page 3

... This Manual 9 Abbreviations Used 9 Printer Components 10 Front View 10 Interior View 11 Rear View 12 Operator Panels 13 B411 Operator Panel 14 LED indicators 15 LCD 16 Online button 16 Changing language 17 Configuration Tool 17 Using the Configuration Tool 17 ...59 Setting the Paper feed, size and media 61 B411 62 B431 63 Interfaces 66 Printer Drivers 67 3 > B411/B431 Contents

B411 B431 User Guide - Eng - Page 7

...range of additional fonts or bar codes. • USB 2.0 High speed and Parallel interfaces. • 10/100 BASE-TX Network: B411dn and B431dn only. • Multi Purpose ...B431dn (d denotes Duplex included and n denotes Network Interface Card included). • Memory: 64 MB. • High speed printing: - can also be used as manual duplex. 7 > B411/B431 Introduction Introduction Printer...

B411 B431 User Guide - Eng - Page 9

What you see will be appropriate to the model you are used in this . About This Manual This manual has been written using . Abbreviations Used The following abbreviations are using more than one printer as a model and the illustrations/screenshots reflect this manual: ABBREVIATION MEANING Ctrl dpi DIMM d n LED NIC PCL PS PSE RAM Control dots...

B411 B431 User Guide - Eng - Page 10

... Tray (only for B431; 50 sheets), shown in the next chapter, the B411 and B431 printers look similar from the Operator panels, which are described in open position 6. Top cover release button 5. Paper Tray (250 sheets) 10 > B411/B431 Printer Components Output Stacker (150 sheets, face down) 3. Output Stacker extension 4. Multi Purpose Tray extension...

B411 B431 User Guide - Eng - Page 12

Rear View 1. Memory panel (to upgrade your printer's memory RAM DIMM) 6. LAN interface connection (only for B411dn and B431dn) 5. USB interface connection 4. Cooling fan 12 > B411/B431 Printer Components Power cable connection 2. Parallel interface connection 3.

B411 B431 User Guide - Eng - Page 13

Operator Panels This chapter describes the function of the software installation described in the Setup Guide supplied with your printer. It is useful to describe the Configuration Tool at this point as it provides the B411 with the equivalent of the menu control panel on the B431.) Note ...

B411 B431 User Guide - Eng - Page 34

... FX FONT DEMO 1 PRINT ERROR LOG USAGE REPORT ACTION EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE REMARKS B431dn only Is displayed only when 'USAGE REPORT' is enabled in the Print Statistics Menu Shutdown menu: B431 Printer Menu This menu shuts down the printer. Information menu: B431 Printer Menu This menu provides a quick...

B411 B431 User Guide - Eng - Page 37

... NET LOW TONER JAM RECOVERY ERROR REPORT START UP DEFAULT 1 MIN AUTO EMULATION ASCII RAW RAW ONLINE OFF 60 SEC 40 SEC 40 SEC 90 SEC CONTINUE ON OFF OFF REMARKS B431dn only B431dn only 37 > B411/B431 Operator Panels System configuration menu: B431 Printer Menu This menu adjusts general printer settings to suit the...

B411 B431 User Guide - Eng - Page 41

... controls the operation of the printer's parallel data interface. ITEM USB SOFT RESET SPEED OFFLINE RECEIVE SERIAL NUMBER DEFAULT ENABLE DISABLE 480Mbps DISABLE ENABLE REMARKS Network menu: B431dn Printer Menu This menu controls the operation of the printer's 10Base-T/ 100Base-TX network interface. Note This applies only to the B431dn model. 41 > B411/B431 Operator...

B411 B431 User Guide - Eng - Page 66

Parallel - For connection to the chapter entitled "Printer Drivers". When connecting multiple printers of connecting or turning on the B411dn and B431dn. For network cable connection. If you connect serial/USB and parallel cables to configure the network connection before installing the printer drivers. These numbers depend on the order of the same type, they...

B411 B431 User Guide - Eng - Page 86

..., they apply only to your own application software and print it . These are functionally related, such as the cover page and the continuation page images for business letters. 3. Use the Storage Device Manager utility software supplied on all your printer to create a "project file," import the.PRN file(s), and download the generated filter (.HST...

B411 B431 User Guide - Eng - Page 91

... the overlay image 1. Open your PCL printer driver. 4. Make sure that the selected 2 printer name (1) is that of your application's Print... Choose Projects > New Project to start Storage Device Manager (SDM) and allow SDM to discover the printer. 2. Close your application. When printing files to the printer. 3. When prompted for use with your printer to create a "project...

B411 B431 User Guide - Eng - Page 133

... printing delays will print slowly depending on the next. For maximum speed, use with each page printed. Incorrect driver is garbled. Install an appropriate driver. Creeping text. Insufficient printer memory for more information. See your printer. 133 > B411/B431 Troubleshooting Printer's output is not equal to equal lines per page of lines per page...

B411 B431 User Guide - Eng - Page 136

... Processor Memory Printer/Fuser life SPECIFICATION 14.5 x 15.5 x 10.5 inches (369 mm x 395 mm x 268 mm ) 22.7 lbs. (10.3 kg) approximately (without second tray) Electro-photographic printing using LEDs as ...Parallel port in compliance with IEEE 12841994 standard USB 2.0 High speed B411dn, B431dn: 100BASE-TX/10Base-T 297 MHz PowerPC 64 MB expandible to 320 MB 200,000 pages or 5 years...