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Question posted by ornery on September 13th, 2014

Why When I Use The Voice Commands I Can't Hear It Ring But The Call Goes Thru

when the call is answered I can't hear anything but the phone shows connected

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Answer #1: Posted by MotoAgents on September 26th, 2014 1:28 PM

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MotoAgents

Member since:
June 27th, 2014

Points: 554,130

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Hi ornery

If you are using your BT when this happens I will recommend you to reset the BT.

You just need to press and hold the call button while turning on the device.

Hope this helps.

Marge

Motorola Mobility

MotoAgents

Related Motorola WHISPER Manual Pages

Whisper- Getting Started Guide - Page 5

Tip: Pivot the ear-hook to wear it . Wear Ear Hook Swivels Rotate & turn ear hook for right or left ear. When engaged, the ear hook can swivel to make fitting easier. Wear Pull up to engage the ear hook and down to remove it in the left use Right Ear Left Ear 4 At a glance EN

Whisper- Getting Started Guide - Page 6

highly charged battery FlashingYellow - low charged battery Note: Fully charge the headset before you up and running Status Light Solid Green - medium charged battery Flashing Red - fully charged battery Flashing Green - EN Charge it . Charge it let's get you use it 5

Whisper- Getting Started Guide - Page 7

... headset when you're not using it. 6 Charge it EN Caution: Your battery is designed to last the life of your warranty, and could cause injury. Any attempt to a computer with a micro USB cable. You can charge the headset in two ways: • Plug a charger directly into the headset's micro USB port. • Connect your headset...

Whisper- Getting Started Guide - Page 8

EN Connect & go let's get you 'll hear "pairing complete". Enter passcode 0000 if prompted. 4 When the device and headset connect, you connected 1 Turn on Bluetooth on your device. 2 Turn on the headset and follow the voice prompts. 3 Go to the Bluetooth option on your device to pair & connect with the headset. Connect & go 7

Whisper- Getting Started Guide - Page 9

... To... end a call Press the Call button. answer a call Press the Call button. 8 Basics EN make a voice Press the Call button to dial call volume Press ...the Volume Up or Volume Down button. change volume, press and hold the Volume Up or Volume Down button until you hear a tone. To quickly change call activate voice...

Whisper- Getting Started Guide - Page 10

... Volume Down button until you hear a tone. Notes: • Some features are phone/network dependent. Press and hold the Volume Up and Volume Down buttons until you hear "mute on" or "mute off". redial last call mute or unmute a call answer a second incoming call reject a second call Please use your phone to redial the last call...

Whisper- Getting Started Guide - Page 11

... connected to a device charging, battery at low power charging, battery at medium power charging, battery at high power 10 Basics EN Always obey the laws and drive safely. status light light shows... two blue blinks, pause, repeat steady blue fading out steady blue flashing red flashing yellow flashing green your headset is... • Using...

Whisper- Getting Started Guide - Page 14

... device connects with the headset as normal (see "Connect & go" on page 7). 2 Once paired, to connect to both devices simply turn them on. Notes: • Two phones connected, not on a call: Press the Call button to activate voice recognition on the first phone. Or maybe a phone and a tablet? Double-press it to activate voice recognition on the second phone. You'll hear " connected...

Whisper- Getting Started Guide - Page 15

If the phone supports the Phonebook Access profile, you'll hear "call on the first phone. • Two phones connected, single held call on each phone: Press the Call button to return to the call from Double-press it to return to the call on the second phone. Caller ID Note: This feature is phone/network dependent.

Whisper- Getting Started Guide - Page 16

... save battery power, turn these features on/off the headset when you don't use it for increased clarity and richer sound. EN Advanced 15 Caution: This feature erases all pairing information stored on the headset. • Voice Interface: Voice dial calls, and more. • Caller ID Alert: Hear caller ID for incoming calls. • Multipoint: Connect your headset.

Whisper- Getting Started Guide - Page 17

Note: Both Phone and Network need to support Wide-band. • Voice Answer: Speak to answer incoming calls. 16 Advanced EN

Whisper- Getting Started Guide - Page 18

...'ll hear "Welcome to the Motorola Whisper, ready to pair". • My phone doesn't find my headset when searching Press and hold the Call button, and turn the headset off . Find more at www.motorola.com/support. • My headset will not enter pairing mode Make sure that any devices previously paired with answers, of course. Follow voice...

Whisper- Getting Started Guide - Page 19

Connect with Motorola • Answers: Guides, online help, and more at www.motorola.com/support. • Support: Visit www.motorola.com/support or contact the Motorola Customer Support Center at: 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). • Bluetooth®: If...

Whisper- Getting Started Guide - Page 22

Using a mobile device or accessory for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and ...Motorola batteries and charging systems have circuitry that divert your attention from overcharging. Third Party Accessories Use of Motorola accessories, visit www.motorola.com/products Driving Precautions Responsible and safe driving is your...

Whisper- Getting Started Guide - Page 23

... hearing. • Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available. • Obey all local laws and regulations for extended periods of time you use of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset...

Whisper- Getting Started Guide - Page 24

...Your battery, charger, or accessory product may exist for small, detachable parts. • Improper use could overheat and cause a burn. For example: • A choking hazard may contain ...be hazardous to small children. Contact your product or battery in loud sounds, possibly causing hearing injury. • Improperly handled batteries could result in a fire. Safety, Regulatory & ...

Whisper- Getting Started Guide - Page 25

For indoor use tools. European Union Directives Conformance Statement The following EUConformance CE compliance information is applicable to Motorola products that carry one of the following CE marks: ... essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives 24 Safety, Regulatory & Legal EN Symbol Definition Do not use only.

Whisper- Getting Started Guide - Page 26

...Approval Number: Product Approval Number You can radiate radio frequency energy and, if not installed and used in accordance with the limits for a Class B digital device, pursuant to part 15 of ...Declaration of the FCC Rules. FCC Notice to Users The FCCNoticefollowing statement applies to indoor use when operating in a residential installation. See 47 CFR Sec. 15.105(b). However, there...

Whisper- Getting Started Guide - Page 27

... cause harmful interference, and (2) this device by the user. Public Wi-Fi access points in product information): In the United States, do not use your device outdoors while connected to which can cause interference with Mobile Satellite Services (MSS). Operation is encouraged to try to correct the interference by turning the equipment...

Whisper- Getting Started Guide - Page 32

... Accessories as defined above, unless otherwise provided for below . Products and Accessories that transmit mono sound through a wired connection. Exclusions (Products and Accessories) Normal Wear and Tear. EN Safety, Regulatory & Legal 31 Monaural Headsets. Decorative covers, bezels, PhoneWrap™ covers and cases. Periodic maintenance, repair and replacement of the product unless...