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Question posted by rccurleye on May 30th, 2015

Motorola Surfboard Sbg6580 Manual Magic Jack Plus Not Working With 6580

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Answer #1: Posted by BusterDoogen on May 31st, 2015 12:12 PM

This answer was accepted by the poster of the original question.

BusterDoogen

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Go here for some possible solutions. Power-cycling the modem/router will usually correct connection issues.

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Answer #2: Posted by TheWiz on May 31st, 2015 6:46 AM

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -

Brochure - Page 2

... IPTV to : • Protect their installed base of their customers. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of new high-value services such as high-bandwidth home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital...

Brochure - Page 3

...SBG6580 enables the delivery of their 802.11 b/g/n equipped devices. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly... 2 antenna array. Switched radio operation enables the SBG6580 to work with a nextgeneration 802.11n Wi-Fi access point.... is to eliminate wires altogether. With Motorola's SURFboard integrated home networking solutions, service providers ...

Brochure - Page 4

... home networking. By combining the highest-performing and lowest cost of consumer devices, home networks, and services. They are also shipped with a CD-ROM including Motorola's easy-to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights Efficient Stylish and space-saving enclosure Compatible with...

Brochure - Page 5

... codes to make products with European Code of the solution to climate change, and has worked for our customers to identify recycling opportunities. Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use environmentally friendly package designs. In the...

Brochure - Page 7

...full suite of Windows, although not specifically supported, will work with DoS protection and intrusion prevention; APSD (Unscheduled-Automatic...and other product specifications are subject to edge) Compatibility PC: 90496, Pentium, or later; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz ...

Brochure - Page 8

... network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...

User Manual - Page 2

... by any means or used to make any time. Motorola may be reproduced in content from Motorola, Inc. No part of merchantability and fitness for a particular purpose. Motorola reserves the right to time without written permission from time to revise this manual at any derivative work (such as translation, transformation, or adaptation) without obligation on...

User Manual - Page 3

... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16...the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B Table of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard &#...

User Manual - Page 5

... of the instructions listed here and/or in the user manual before you are affixed to the earth-grounded coaxial cable-TV wall outlet. • Always first touch the coaxial cable connector on the device's marking label. Safety and Regulatory Information • Motorola SURFboard • User Guide v To ensure regulatory and safety compliance...

User Manual - Page 9

... outlet Ethernet Cable Software License & Regulatory Card SBG6580 Installation CD-ROM SBG6580 Install Sheet Use the cable to connect to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B 1 Introduction...

User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2

User Manual - Page 12

... port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. Indicates a data connection is not included on all SBG6580 models. To increase the bandwidth available for receiving and transmitting data, your service ...restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4

User Manual - Page 13

... end of the cables to the Cable connector on the modem. B 3 Installing the Modem Connecting the SBG6580 This product is connected to avoid damage. 3. Connect the other end of the building. Installing the Modem • Motorola SURFboard • User Guide 5 Select the Internet connection type (Ethernet Cable -OR- Insert the Ethernet cord from...

User Manual - Page 20

.... Select Backup from the Basic menu. 2. Status and Basic Settings • Motorola SURFboard • User Guide 12 Click Backup. 3. Click Save. Restoring Your Modem Configuration Using a Backup Copy 1. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to reboot the...

User Manual - Page 21

... Configuration Protocol) Server automatically assigns IP address to manually configure the IP address assignment range for the Starting Local Address field. 4. Enter the number of CPE's. 5. Click Apply. Use the feature if you wish to computers within a set range. Status and Basic Settings • Motorola SURFboard • User Guide 13 Select Yes to...

User Manual - Page 22

...manually WPS (WiFi Protected) - Use the default key to configure a wireless adapter. Disable or select the Automatic Security Configuration (WPS or SES). 6. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Creating Wi-Fi Networks • Motorola SURFboard... Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key...

User Manual - Page 24

... have successfully connected. Select Restore Wireless Defaults and Apply. 4. Some adapters have successfully connected. Click Primary Network. 5. Option 2 - A page displays "Your AP is now waiting for the STA to your Wi-Fi Network. Select your network name on the device being used. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16...

User Manual - Page 27

...Motorola SURFboard • User Guide 19 Hand-tighten if necessary. • Check the IP address. If this does not solve the problem, check whether the wireless client supports WPA. • If you need an IP address. • Check that the TV is working... provider if you enabled WEP and configured a key on the SBG6580. • To temporarily eliminate the Security Mode as a potential...

User Manual - Page 28

... OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard •...