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Motorola SBG6580 Support Question

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Question posted by buRo on September 4th, 2013

How To Manually Reset My Motorola Surfboard Sbg6580

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2

...the sophisticated consumer. It's the perfect networking solution for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of new high-value services...
Brochure - Page 3

enabling users to easily wirelessly network all of the connected home. With Motorola's SURFboard integrated home networking solutions, ... 2.0 Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Dual Radio Operation: The SBG6580 is a compelling networking option for operators and consumers. Capable of supporting converged IP...
Brochure - Page 4

..., carrier-grade software platform that enables cable operators to remotely access, configure, monitor, and troubleshoot their full portfolio of consumer devices, home networks, and services. Motorola's NBBS platform is a new challenge for the cable industry. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway As the leading worldwide provider of DOCSIS products...
Brochure - Page 5

... a company that eliminate the use environmentally friendly package designs. In addition to delivering high-quality gateways to its customers reduce their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is working to help them reduce their carbon footprint. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In the development of our nextgeneration...
Brochure - Page 8

..., certain features may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play...services provided through this equipment. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages...
User Manual - Page 3

...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ...8226; Motorola SURFboard • User Guide iii
User Manual - Page 9

... safety information for the SBG6580 Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for use with the CD Wi-Fi Wizard). Before installing your purchase of the items listed In the Box. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

... 1 DESCRIPTION Connected LED • Green LED is not included on all SBG6580 models. Indicates a data connection is made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - B About Wi-Fi Protected Security... Product Overview • Motorola SURFboard • User Guide 4 DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. To...
User Manual - Page 13

... computer and/or other end of the cables to the Cable connector on the modem. 4. Installing the Modem • Motorola SURFboard • User Guide 5 Plug the power cord into an electrical wall outlet. 5. Wi-Fi set up with CD-... and damage the product. 1. Connect the other devices. B 3 Installing the Modem Connecting the SBG6580 This product is connected to avoid damage. 3.
User Manual - Page 20

...Settings • Motorola SURFboard • User Guide 12 Click Restore and then click OK to your backup file. 3. Use the backup copy to quickly restore your custom settings after resetting the modem to... Basic menu. 2. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to a safe location on your modem, what...
User Manual - Page 22

... Wireless Network 1. Disable or select the Automatic Security Configuration (WPS or SES). 6. User must configure the system manually WPS (WiFi Protected) - Enable the Primary Network. 5. Select an Automatic Security Configuration option: Disabled - For better security, Motorola recommends that you , and a guest network for visitors. Creating Wi-Fi Networks • Motorola SURFboard...
User Manual - Page 24

.... 5. Press and hold the WPS pairing button (approximately 7 seconds). Select Push-Button from the SBG6580 GUI 1. After logging in to the modem interface, use one of the following options to connect."...then press the Add button. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 Click Wireless. 2. Click Basic. 3. Option 3 - Enter the PIN of configuring the ...
User Manual - Page 27

... will not function. • Check the coaxial cable at the SBG6580 and wall outlet. If this does not solve the problem, check whether the wireless client supports WPA. • If you have to reset the SBG6580 to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 You may have cable TV, check that the Ethernet cable...
User Manual - Page 28

... OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard •...
User Manual - Page 32

...OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. Software License & Warranty • Motorola SURFboard • User Guide 24 IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO... be subject to accept all copies of such Software. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. TERMINATE this License.
User Manual - Page 34

...), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer...
Installation Guide - Page 1

... for each type of your devices, choose one option for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit: http://broadband.motorola.com/consumers/support/ Direct Ethernet Connection 5b - Wi-Fi Setup with CD-ROM 5c - SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To connect your...
Installation Guide - Page 2

...MOTOROLA and the Stylized M Logo are the property of this document may be reproduced or transmitted in the User Guide. First, check if Wireless icon is visible on . For UNIX® or Linux® computers, you need an IP address. Front Panel" in the User Guide on the SBG6580...See the Troubleshooting section in again. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before...

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