Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by numarkos queen on August 19th, 2013
How To Setup Motorola Sbg6580 With Brighthouse
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... and Home Networking in the send (upstream) data stream. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to their customers. The SBG6580's highspeed services enable operators to:
• Protect their installed base of...
Brochure - Page 3
...SBG6580's 802.11n integrated access point eliminates the need for wires altogether - enabling users to support maximum LAN flexibility. With Motorola...at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. The SBG6580 is equipped with the .... Highlights
Easy to setup and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS)...
Brochure - Page 4
...troubleshoot their full portfolio of consumer devices, home networks, and services. Motorola's NBBS platform is equipped with easy setup wizard
• User-friendly, secure mobile pairing
◦◦ Wi... of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a scalable, carrier-grade software platform that enables cable operators to improve accuracy...
Brochure - Page 5
... offering compelling products to make products with a reduced environmental impact.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In the development of our nextgeneration SURFboard...footprint. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with European Code of...
Brochure - Page 7
...802.1x,
802.11i (pre-authentication)
Wi-Fi Pairing
User-friendly Wi-Fi protected
setup (WPS) for connection
with DoS protection
and intrusion prevention; OS 9 or higher, ...90496, Pentium, or later; port,
packet, and URL keyword
filtering; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Windows Vista™, 2000, or
XP or Linux&#...
Brochure - Page 8
... their network settings may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may not be liable for details. Plug-and-play
Simple to set up and easy to the services provided through this equipment. Motorola shall not be activated by your service provider for , and...
User Manual - Page 3
...the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Introduction •
Motorola SURFboard • User Guide
1
In the Box
ITEM Power Supply
DESCRIPTION Provides power via...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...Green LED is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. This guide provides ...) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and transmitting data...
User Manual - Page 13
... other end of the coaxial cable to the Cable connector on the modem. Select the Internet connection type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Push the WPS Pairing Button on the modem and on the modem.
4. Verify that the coaxial cable is for indoor use...
User Manual - Page 20
... Modem Configuration Using a Backup Copy
1. Click OK when prompted. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Restore and then click OK to reboot the modem. Performing a ....
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, ...
User Manual - Page 22
...-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Create a Primary Wireless Network
1. Better security, slow set-up ) - Select the WPA...
User Manual - Page 24
... and then press the Add button. Select Push-Button from the SBG6580 GUI
1. A
page displays "Your AP is now waiting for the STA to
connect." 9. The system reports when you have
successfully connected. PIN
1. Click Primary Network. 5. Click Wireless. 2. Select Restore Wireless Defaults and Apply. 4. Note: The method of configuring the device for...
User Manual - Page 27
... Encryption type is working and the picture is clear.
Call your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...the Software only in violation of such Software. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE ...BE, FOR A FULL REFUND.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR...
Installation Guide - Page 1
...; Open any web browser on the bottom label of device connection:
5a - Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the...
Installation Guide - Page 2
... a live electrical outlet that the coaxial cable is not controlled by a light switch. First, check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information. Front Panel" in the User Guide. All other product or service names...
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