Motorola SBG6580 Support Question
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Question posted by NeallTomm on October 11th, 2013
How To Change Motorola Sbg6580 Brighthouse
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity.
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. The SBG6580 eliminates the need for the sophisticated consumer. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the...
Brochure - Page 3
...Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking solutions, service providers can provide ... consumers in the home.
enabling users to easily wirelessly network all of the connected home. Switched onboard ...Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of advanced whole home entertainment services...
Brochure - Page 4
... a scalable, carrier-grade software platform that enables cable operators to improve accuracy, efficiency, and customer satisfaction. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home local area network
Reliable and...
Brochure - Page 5
... packaging / recycling enhancements. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...Motorola is working to make it easier for years to continually improve our environmental profile. In addition to delivering high-quality gateways to its customers reduce their increasing interest in a safe and energy-efficient manner and helping our customers to be part of the solution to climate change...
Brochure - Page 7
... protected
setup (WPS) for connection
with Ethernet
connection (older versions of ALGs; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™, 2000, or
XP or Linux®...(edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation. UPnP IGD 1.0;
full suite of
Windows, although not
specifically...
Brochure - Page 8
... in and go.
1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims...
User Manual - Page 2
... Stylized M logo are the property of such revision or change. Motorola provides this guide without obligation on the part of Motorola to provide notification of their respective owners. Motorola may be reproduced in any form or by any means or used to , the implied warranties of any kind, implied or expressed, including, but not...
User Manual - Page 3
CHANGE ... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... available at: 1-877-466-8646.
NOTE: Devices received from service providers may not include the CD-ROM. Introduction •
Motorola SURFboard • User Guide
1
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel
Note: The USB port is ON - ...) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
...to lightning could create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 Connect the other end of the cables to your WPS-enabled ... steps 5 and 6 to a cable outlet.
2. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other devices. Verify that the coaxial ...
User Manual - Page 20
... System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of the... use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to ... click OK to the factory settings.
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Backup. 3. Select Backup from the ...
User Manual - Page 22
... set-up ) - Select the WPA/WPA2 Encryption type. 10. Click Wireless. 3. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Select an Automatic Security Configuration option:
Disabled -
Click Apply. For better security, Motorola recommends that you , and a guest network for visitors. Creating Wi-Fi...
User Manual - Page 24
...;
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and click Apply. 4. The system reports when you have
successfully connected. Push the WPS button on the device being used. Click Primary Network. 5. A
page displays "Your AP is now waiting for the STA to add advices. Select Push-Button from the SBG6580 GUI...
User Manual - Page 27
... settings if the gateway is working . • Press the RESET button on the SBG6580.
• To temporarily eliminate the Security Mode as a potential issue,
disable security using... •
Motorola SURFboard • User Guide
19 B
A
Troubleshooting
If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... in whole or in whatever form. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR ...ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). THE TERMS OF THIS LICENSE APPLY...
Installation Guide - Page 2
... the IP address by a light switch.
Verify that the coaxial cable is visible on the SBG6580 Installation CD for more information. See "Product Overview - First, check if Wireless icon is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010. SURFboard is on the SBG6580 Installation CD to reconnect to open the User Guide.
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