Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
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Question posted by ahmeapam on August 10th, 2014
How To Setup A Guest Wireless Network Motorola Surfboard
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Current Answers
Answer #1: Posted by MotoAgents on October 13th, 2014 2:49 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi ahmeapam
In this case I will recommend you to contact the Solutions department so they can assist you on this.
Regards!
Marge
Motorola Mobility
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 3
... Dual Radio Operation: The SBG6580 is a compelling networking option for operators and consumers.
With Motorola's SURFboard integrated home networking solutions, service providers can provide...SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly network all of the connected home. Capable of supporting converged IP-based entertainment services, the SBG6580...
User Manual - Page 3
... 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the ... the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT ...
User Manual - Page 7
...à la norme NMB-003 du Canada.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii The firmware setting is restricted to match the intended ...environment. The device is a wireless network product that comply with any other antenna or transmitter except those already approved in conjunction with any other wireless DSSS and OFDMA products that ...
User Manual - Page 8
... or services is perceived or identified as harmful. For more information on how to create a wireless network. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii The manufacturer is the responsibility of the user. For example, using wireless equipment in a specific organization or environment, you are not liable for any damage or violation...
User Manual - Page 9
... your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. You will need the information located on the bottom of the items listed In the Box. B
1
Introduction
Congratulations on your new modem, please take a moment to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation...
User Manual - Page 11
... Contact your service provider to learn if the feature is ... Product Overview •
Motorola SURFboard • User Guide
3 Properly connected and ready
Green /*Blue and flashing
In the... flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ...
2
Front Panel
B Product...
User Manual - Page 12
... SEND features. Indicates a data connection is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. PORT 1
DESCRIPTION
Connected LED • Green LED is ON... restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 14
... the modem to concrete, masonry, a wooden stud, or some other solid wall material.
Installing the Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for the spacing needed for installing a network interface unit/network interface
device (NIU/NID). • Disconnect the AC power plug is from the wall outlet and verify...
User Manual - Page 17
... new password and default password.
Click Apply to the Internet •
Motorola SURFboard • User Guide
9 CHANGE THE DEFAULT PASSWORDS!
NEVER configure your configurations. 1. ...defaults. Before resetting the modem, create a backup copy of your modem over a wireless network connection.
1. Protect your information and your new password in the Current Username Password ...
User Manual - Page 18
...the Internet •
Motorola SURFboard • User Guide
10
Connecting to display the Local Area Connection Properties window. Click Continue if you can connect to the Motorola website. 10. If... TCP/IP for
your modem. Windows needs your network interface. 5. Renew the IP Address if you may need to configure your network interface. 5. Click Start and then click Settings....
User Manual - Page 20
... to your computer (or an external storage
device). 6. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to quickly restore your custom settings after resetting...Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs.
User Manual - Page 22
... , and a guest network for you change the PreShared Key setting.
9. Enable the Primary Network. 5. Easy and quick start up SES - (Secure Easy Set-up 8. Click Apply. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Select an Automatic Security Configuration option:
Disabled - You can quickly add WPS-enabled devices to your wireless network in the Network Name...
User Manual - Page 23
.... 3.
Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on
the guest network computer. Click Guest Network. 4. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Select the WPA/WPA2 Encryption type. Log in the PRE-SHARED KEY field.
• For...
User Manual - Page 24
... GUI (device), and then connect using the
PIN.
Option 1 - Select Restore Wireless Defaults and click Apply. 4. Enter the Device Name. 7. WPS Pairing Button
1. Click Wireless. 2. Select the correct SSID on the device to
connect." 9. Click Basic. 3. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 After logging in to the modem interface, use...
User Manual - Page 26
.... 3. Select the days of the week for the network, but override blocked domains by entering the password. 1. Click Apply. Check the Enabled box. 6.
Setting the Parental Control Features •
Motorola SURFboard • User Guide
18
Add Users to allow or block Internet access. 1. Click User Setup. 2. Create a Time of Day Policy (ToD) Filter
Use...
User Manual - Page 27
... icons and refer to Front Panel Icons and Error Conditions to re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Hand-tighten if necessary.
• Check the IP...
User Manual - Page 31
...Product Specifications •
Motorola SURFboard • User Guide
23
OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT,...1x, 802.11i (pre-authentication)
Wi-Fi Pairing User-friendly Wi-Fi protected setup (WPS) for connection with DoS protection and intrusion prevention; Windows Vista™, ...
User Manual - Page 32
..., AS THE CASE MAY BE, FOR A FULL REFUND.
Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ ...line" or electronic documentation. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Motorola licenses the Software to the original customer and to any "on...
User Manual - Page 34
...OPENED, ALTERED, AND/OR DAMAGED. Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that...
Installation Guide - Page 2
... more information. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information. For UNIX® or Linux®...Wireless Network
Cannot receive or send data
The Solution
Check that is a registered trademark of Motorola Trademark Holdings, LLC. MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010.
SURFboard...
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