Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by crysmMrsliz on October 17th, 2014
How To Setup Guest Access On Wireless Network On A Surfboard
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Current Answers
Answer #1: Posted by MotoAgents on October 17th, 2014 2:28 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hello crysmMrsliz,
You can contact our Motorola solutions team at: http://www.arrisi.com/contact_us/index.asp for support on your Motorola Sbg6580 Wireless modem.
Regards,
Lester S.
Motorola Support
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...package for stand-alone routers, hubs, and access points. It's the perfect networking solution for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing ...Networking in -one home networking solution that supports up to their customers. The SBG6580 eliminates the need for the sophisticated consumer.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The SBG6580...
Brochure - Page 3
...'s 802.11n integrated access point eliminates the need for wires altogether - enabling users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of their 802.11 b/g/n equipped devices.
SURFboard SBG6580 Series Wi-Fi Cable...
Brochure - Page 4
...cable operators to broadband home networking. They are also shipped with a CD-ROM including Motorola's easy-to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem... Service Assurance
Supporting the Wi-Fi home network is finished, a secure WPA (Wi-Fi Protected Access) - an easy-to -use secure WiFi network setup and connection tool - Motorola's NBBS platform ...
Brochure - Page 7
...
setup (WPS) for connection
with DoS protection
and intrusion prevention; Windows Vista™, 2000, or
XP or Linux® with this cable modem)
Macintosh: Power PC or later;
full suite of
Windows, although not
specifically supported, will
work with Ethernet
connection (older versions of ALGs;
SURFboard SBG6580 Series...
User Manual - Page 3
...SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network... •
Motorola SURFboard • User Guide
iii
User Manual - Page 7
... Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii This transmitter must be... harmful interference to co-channel mobile satellite systems, use only. Operation is a wireless network product that may not cause interference, and • This device must accept any...
User Manual - Page 8
... the Motorola website. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii For example, using wireless equipment in this product, or the substitution or attachment of connecting cables and equipment other devices or services is the responsibility of the user. Wireless network connections may be restricted by the proprietor of the building...
User Manual - Page 9
...SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580...'s Media Access Control (...SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580...
User Manual - Page 11
... scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ... Product Overview •
Motorola SURFboard • User Guide
3
Contact your service provider to learn if the feature is ... Steady Green...
User Manual - Page 14
...view below for the spacing needed for installing a network interface unit/network interface
device (NIU/NID). • Disconnect the.... • Follow all local standards for mounting the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6
Use anchor bolts if necessary (for example, if you mount the unit..., mount the modem to mount the wireless modem on drywall).
User Manual - Page 17
... passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9 admin. 4.
Select Yes under Restore Factory Defaults. 2. B
4
Connecting to reset the default username and password. 3. Protect your information and your modem over a wireless network connection.
1. NEVER configure your network from the modem. Type in the default Username; Type...
User Manual - Page 19
... in www.motorola.com. Select Obtain an IP address automatically and Obtain DNS server address automatically. Click Network and Sharing Center to display the Internet Protocol Properties window. 6. Select Properties to the Internet •
Motorola SURFboard • User Guide
11 Click the Start button and select Run. 2. If restarting does not resolve...
User Manual - Page 22
... wireless network in the Network Name (SSID) field. 7. For better security, Motorola recommends that you , and a guest network for visitors. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Better security, slow set-up ) - Select the Security Method:
WPA
Wi-Fi Protected Access...
User Manual - Page 23
... Access version 2 with improved compatibility (not supported if configured for the GUEST NETWORK.
9.
Enable the Guest Network. 5. Click Wireless. 3. Name your wireless guest network....Networks •
Motorola SURFboard • User Guide
15 Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on
the guest network computer. B
Create a Guest Wireless Network
1.
User Manual - Page 24
... then connect using the
PIN. Push the WPS button on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your wireless network on the device you are adding to the WPS Setup AP field. 8. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 After logging in to the modem...
User Manual - Page 26
.... 3. Select the days of day that the policy will block access (i.e., the After School Policy
blocks Internet access Mon - Select the times of the week for the network, but override blocked domains by entering the password. 1. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Check the Enable box. 5. Enter the...
User Manual - Page 27
...Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP. Slow wireless
• On the Wireless Primary Network...wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your service provider if you enabled WPA and configured a passphrase on the SBG6580...and configured a key on the Wireless Primary Network
Page:
• If you ...
User Manual - Page 31
....1x, 802.11i (pre-authentication)
Wi-Fi Pairing User-friendly Wi-Fi protected setup (WPS) for connection with DoS protection and intrusion prevention; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; full suite of Windows, although not specifically supported...
Installation Guide - Page 2
... not visible
Cannot connect to the network. See the Troubleshooting section in the User Guide on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The ...Front Panel" in the User Guide for more information. SURFboard is properly connected to open the User Guide. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for ...
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