Motorola SBG6580 Support Question
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Question posted by gigamkh on June 16th, 2014
Sbg6580 Cannot Change Lan Ip
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...-45 ports, an integrated 802.11n Wi-Fi access point with advanced firewall, and an 802.11n Wi-Fi access point in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra-broadband data and multimedia services as well as bandwidth on -board radios (2.4 or...
Brochure - Page 3
...maximum LAN flexibility. enabling users to DOCSIS/ EuroDOCSIS 1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. Switched radio operation enables the SBG6580 to...Windows®, Macintosh®, and Unix® computers
Support for multicast IP services
Wi-Fi Access
One way to avoid the challenges of rewiring or...wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
..., and troubleshoot their full portfolio of consumer devices, home networks, and services. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with low operational and support ...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to offer consumers peace of ownership modems in...
Brochure - Page 5
... with a reduced environmental impact. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is also committed to be part of the solution to climate change, and has worked for years to make it easier for our customers to help them grow...
Brochure - Page 6
... 3.0 Security (BPI+,
Pmin = +17 dBmV, 1280 kHz
EAE, AES, and SSD)
modulation rate
Network Management
SNMP v2 & v3
Pmin = +20 dBmV, 2560 kHz
Provisioning
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard...
Brochure - Page 7
...IP
routing (RIPv1, RIPv2); port,
packet, and URL keyword
filtering; full suite of
Windows, although not
specifically supported, will
work with DoS protection
and intrusion prevention; L2TPv2
Wi-Fi LAN...
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U- SURFboard SBG6580 ...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation.
All features, functionality, and other product...
User Manual - Page 3
...CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for Windows XP 10 Configuring TCP/IP for Windows Vista 10 Configuring TCP/IP for Windows 7 11 Renewing the IP...Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 ...a Primary Wireless Network 14 Create a Guest Wireless Network 15...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 17
... wireless network connection.
1. Click Apply. 10. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Type in the Password Change Username...
5. Retype your new password in the Current Username Password field. 9. Type in the IP address for the modem 192.168.0.1. 3. Open a browser window. 2. Type in again...
User Manual - Page 18
... to save the TCP/IP settings and exit the TCP/IP Properties window. Verify that Internet Protocol (TCP/IP) is checked. 6. Click OK to list the Dial-up and LAN or High-Speed
Internet connections...Double-click Network and Sharing Center to the Internet. 1. B
Testing Your Internet Connection
After changing the default passwords, you are ready to continue prompt. Skip the next step
if you...
User Manual - Page 19
...LAN or High-Speed Internet
connections window. Click Change adapter settings to close the Local Area Connection Properties window.
8. Close to display the Local Area Connection Properties window. 5. Renewing the IP...and click Properties to display the Internet Protocol Properties window. 6. Configuring TCP/IP for your Internet Service Provider. Select Internet Protocol Version 4 or 6 (TCP...
User Manual - Page 20
... your computer (or an external storage
device). 6. Select Backup from the Basic menu. 2. Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your backup file. 3.
Select Backup from the Basic menu. 2. B
5
Status and Basic Settings
Use the Status and Basic pages of the...
User Manual - Page 22
... visitors. You can quickly add WPS-enabled devices to the modem's interface. 2. Use the default key to configure a
wireless adapter. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Click Primary Network. 4. Select an Automatic Security Configuration option:
Disabled - Creating Wi-Fi Networks...
User Manual - Page 24
... on the Client GUI (device), and then connect using the
PIN.
Click Wireless. 2. Click Wireless. 2. Enter the Device Name. 7. Select your wireless network on the device to connect. WPS Pairing Button
1. Click Basic. 3. PIN
1. Select WPS from the SBG6580 GUI
1. Select Restore Wireless Defaults and Apply. 4. Select the correct SSID on the device being used...
User Manual - Page 27
... verify connectivity.
If you enabled WPA and configured a passphrase on the SBG6580,
be sure to its original factory settings if the gateway is correctly listed. Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP.
Slow wireless
• On the Wireless Primary Network Page, check whether the WPA
transmission speed with Encryption...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide
20
User Manual - Page 31
...edge)
Compatibility PC: 90496, Pentium, or later; UPnP IGD 1.0; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power ...5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking... routing and dynamic IP routing (RIPv1, RIPv2);
Installation Guide - Page 2
... on the front panel. First, check if Wireless icon is not visible
Cannot connect to the network.
Verify that is not controlled by following the steps in "Verifying the IP Address" in the User Guide. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information. Check that the...
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