Motorola SBG6580 Support Question
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Question posted by gleherman on October 15th, 2013
How To Change Lan Dns Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... on -board radios (2.4 or 5 GHz) enables users to their home or business network. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of their customers.
The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Increased Data Rates
Utilizing the...
Brochure - Page 3
...radio operation enables the SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to support maximum LAN flexibility. With Motorola's SURFboard integrated home ... is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to easily wirelessly network all of rewiring or contending with varying wiring in the send (upstream) data...
Brochure - Page 4
... leading worldwide provider of ownership modems in -one approach to broadband home networking.
Motorola's NBBS platform is equipped with intelligent management, auto-provisioning, and remote management features to -use secure WiFi network setup and connection tool - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider Benefits Flexible pricing options
Greater pricing flexibility...
Brochure - Page 5
...their eco-conscious customer base. Motorola has a global commitment to be greener when they use our products.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard modem's packaging is... of our nextgeneration SURFboard portfolio of the solution to climate change, and has worked for our customers to identify recycling opportunities. Depending on energy efficiency...
Brochure - Page 7
...
UPnP IGD 1.0; L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
... SPI
firewall with Ethernet
connection (older versions of ALGs; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
port,
packet, and URL keyword... DOCSIS 5 to 65 MHz
(edge to change without notice or obligation. Windows Vista™, 2000, or
XP or Linux...
Brochure - Page 8
... details. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct ..., causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the...
User Manual - Page 3
CHANGE ... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... Guides, and USB drivers (for use with the CD Wi-Fi Wizard). Provides basic information for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. You will need the information located on the modem's Media...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
This guide provides instructions for the RECEIVE and SEND features. To increase the ...for Ethernet connectivity unless specified.
Rear Panel
Note: The USB port is not included on all SBG6580 models. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any ...
User Manual - Page 13
... Plug the other end of the power cord into the power port on the modem. Installing the Modem •
Motorola SURFboard • User Guide
5 Verify that the coaxial cable is for indoor use only. Wi-Fi set up with... a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Exposure of the building.
User Manual - Page 18
... you see the Motorola website, you are ready to the Motorola website. 10. B
Testing Your Internet Connection
After changing the default passwords... window. Select Obtain an IP address automatically and Obtain DNS server address automatically. 8. Click Start, Settings, and Control... Address in www.motorola.com. Renew the IP Address if you may need to list the Dial-up and LAN or High-Speed
Internet...
User Manual - Page 19
.... Renewing the IP Address in www.motorola.com. Select Obtain an IP address automatically and Obtain DNS server address automatically. Skip the next step if you cannot connect to close the command prompt window. 5. Click Change adapter settings to the Internet •
Motorola SURFboard • User Guide
11 Verify and/or renew the IP...
User Manual - Page 20
... addition to using the Status menu to change passwords, you complete configuring your modem, ... the modem to the factory settings.
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Backup. 3. Browse to your computer ...
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), ...
User Manual - Page 22
... Wireless Network
1.
Select an Automatic Security Configuration option:
Disabled - Better security, slow set-up ) - Creating Wi-Fi Networks •
Motorola ...SES). 6. For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. Easy...:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. ...
User Manual - Page 24
...Wireless. 2. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1.
Note: The method of configuring the device for the STA to connect." 5. Select Restore Wireless Defaults and click Apply. 4. Select your wireless...." 9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. Select WPS from the Automatic Security...
User Manual - Page 27
...Icons and Error Conditions to identify the error. If you have to reset the SBG6580 to its original factory settings if the gateway is working and the picture is TKIP... re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
Installation Guide - Page 2
... Reader installed to the network. Call your cable modem gateway and computer. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for more information. First, check if Wireless icon is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010.
See "Product Overview - Front Panel" in again. All rights reserved.
575425...
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