Motorola SBG6580 Support Question
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Question posted by NicoDaniA on July 28th, 2014
How To Renew Ip Address On Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... channels - As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of new high-value services such as... advanced multimedia services, capable of data rates of their business customers.
The SBG6580's highspeed services enable operators to their existing resources, while benefiting from next generation...
Brochure - Page 3
...and Unix® computers
Support for multicast IP services
Wi-Fi Access
One way to ...1 GHz capable tuners
Supports IPv4 and IPv6 to expand network addressing capabilities
Versatile and Convenient Backwards compatible to 802.11b/g
Backwards ... the SBG6580 to work with varying wiring in the home.
enabling users to easily wirelessly network all of the connected home.
The SBG6580 is ...
Brochure - Page 4
.../WPA/WPA2
Advanced firewall with easy-to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is finished, a secure WPA (Wi-Fi Protected Access) -
which seamlessly configures a secure Wi-Fi... state of ownership modems in -one approach to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
When the Wi-Fi wizard is equipped with a number ...
Brochure - Page 5
... our customers to be part of customer premises equipment, we have focused on models and market, our units are lead-free and RoHS compliant. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is also committed to make products with a company that eliminate the use environmentally friendly package designs. Depending on...
Brochure - Page 6
... rate
Network Management
SNMP v2 & v3
Pmin = +20 dBmV, 2560 kHz
Provisioning
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified...
Brochure - Page 7
... or obligation.
full suite of
Windows, although not
specifically supported, will
work with Ethernet
connection (older versions of ALGs; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway static routing and dynamic IP
routing (RIPv1, RIPv2);
L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power...
User Manual - Page 3
... 7 11 Renewing the IP Address in Windows XP, Vista, or 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network...
User Manual - Page 9
...Technical Support is located on the bottom of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for use with the ...warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or ...
User Manual - Page 17
... modem. change the modem's default passwords BEFORE connecting to change the passwords. NEVER configure your new password. 8. Re-enter your modem over a wireless network connection.
1.
Type in the IP address for the modem 192.168.0.1. 3. Click Apply. 10.
Log in the default Password;
Type in your new password in the New Password field...
User Manual - Page 18
...Internet Connection
After changing the default passwords, you cannot connect to the Internet. (See Renewing the
IP Address in Windows XP, Vista, or 7). Type in www.motorola.com. Select Properties from... 4. Close
the Local Area Connection Properties window and then exit the Control Panel. 9. Renew the IP Address if you are able to see the Motorola website, you see User Account Control -- Click...
User Manual - Page 19
... browser window and type in www.motorola.com. If you cannot connect to the Internet. (See Renewing the IP Address in
www.motorola.com. Select Obtain an IP address automatically and Obtain DNS server address automatically. Verify and/or renew the IP Address if you are still unable to connect to close the Local Area Connection Properties window.
8. Right...
User Manual - Page 21
... DHCP from the Basic menu. 2.
Select Yes to computers within a set range. B
Using the DHCP Server Feature
A DHCP (Dynamic Host Configuration Protocol) Server automatically assigns IP address to activate the DHCP Server. 3. Use the feature if you wish to manually configure the...
User Manual - Page 22
... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Wireless. 3. Select the WPA/WPA2 Encryption type. 10. Click Apply. Disable or select the Automatic Security Configuration (WPS or SES). 6. Enter the name...
User Manual - Page 24
... the web page to display "Your AP is now waiting for the STA to connect.
Option 2 - Click Wireless. 2. Click Primary Network. 5.
Option 1 -
Select WPS from the SBG6580 GUI
1. Select your network name on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your Wi-Fi Network. Note: The...
User Manual - Page 27
... speed with Encryption type is correctly listed. Hand-tighten if necessary.
• Check the IP address.
If this does not solve the problem, check whether the wireless client
supports WPA.
• If you enabled WEP and configured a key on the SBG6580.
• To temporarily eliminate the Security Mode as a potential issue,
disable security using...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide
20
User Manual - Page 29
... EuroDOCSIS
Annex A
Security
DOCSIS J-DOCSIS
Annex B Annex B, modified for Japan frequencies DOCSIS 3.0 Security (BPI+, EAE, AES, and SSD)
Network Management
SNMP v2 & v3
Provisioning
Supports IP addressing using IPv4 and/or IPv6 (dual stack)
Product Specifications •
Motorola SURFboard • User Guide
21
Installation Guide - Page 1
... CD or visit:
http://broadband.motorola.com/consumers/support/ SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning...
Installation Guide - Page 2
..., you need an IP address. Verify that is visible on the SBG6580 Installation CD to reconnect to open the User Guide.
SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for more information. All rights reserved.
575425-001-b 8/10 The Problem
Power icon is not visible
Cannot connect to Wireless Network
Cannot receive...
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