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Motorola SBG6580 Support Question

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Question posted by skhbr on August 22nd, 2013

Motorola Surfboard Sbg6580 Xbox Live Cant Obtain Ip Address

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

... an 802.11n Wi-Fi access point in a Stylish Package The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of new high-value services such as high-bandwidth home networking. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of a DOCSIS...
Brochure - Page 3

...IP-based entertainment services, the SBG6580 enables the delivery of rewiring or contending with varying wiring in the send (upstream) data stream. 1 GHz capable tuners Supports IPv4 and IPv6 to expand network addressing....11n, the most current superset of the connected home. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among...
Brochure - Page 4

... an all-in the industry, with easy-to the gateway, protecting the user's machine from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights Efficient Stylish and space-saving enclosure Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home local area network Reliable and...
Brochure - Page 5

... to continually improve our environmental profile. Motorola is also committed to helping its customers reduce their increasing interest in partnering with a company that eliminate the use environmentally friendly package designs. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
Brochure - Page 6

...+, Pmin = +17 dBmV, 1280 kHz EAE, AES, and SSD) modulation rate Network Management SNMP v2 & v3 Pmin = +20 dBmV, 2560 kHz Provisioning Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7

...: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway APSD (Unscheduled-Automatic Power Save Delivery) 802.11i Security WEP-64/128, WPA...WMM power save/U- UPnP IGD 1.0; static routing and dynamic IP routing (RIPv1, RIPv2);
Brochure - Page 8

... the services provided through this equipment. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
User Manual - Page 3

... Requirements...2 Product Overview Front Panel...3 About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B Table of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii
User Manual - Page 9

... bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. You will need the information located on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646. Before installing your purchase of the modem and contains the MAC address, serial number...
User Manual - Page 17

... the modem. Protect your information and your new username in your modem over a wireless network connection. 1. change the modem's default passwords BEFORE connecting to change the passwords... Log in the IP address for the modem 192.168.0.1. 3. Type in again using the defaults. admin. 4. Click Apply. 10. Connecting to the Internet • Motorola SURFboard • User ...
User Manual - Page 18

... window. Select Obtain an IP address automatically and Obtain DNS server address automatically. 8. Select Properties to display the Network and Internet window. 3. Select Internet Protocol (TCP/IP) and click Properties... the IP Address in www.motorola.com. Configuring TCP/IP for your network interface. 5. Click OK to the Internet • Motorola SURFboard • User Guide 10
User Manual - Page 19

... or v6) and click Properties to the Internet • Motorola SURFboard • User Guide 11 Verify and/or renew the IP Address if you can connect to the Internet. (See Renewing the IP Address in Windows XP, Vista, or 7). Click the Start button and select Run. 2. A valid IP address (e.g., 192.168.0 .0) returns indicating that Internet access is available...
User Manual - Page 21

... Basic menu. 2. Enter a number for your network. Status and Basic Settings • Motorola SURFboard • User Guide 13 Select Yes to computers within a set range. Use the feature if you wish to manually configure the IP address assignment range for the Starting Local Address field. 4. B Using the DHCP Server Feature A DHCP (Dynamic Host Configuration Protocol...
User Manual - Page 27

... your problem, be sure to re-enable wireless security. • On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 Follow the steps for verifying the IP address for each affected wireless client is correctly listed. WPA enabled...
User Manual - Page 28

... OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard • User...
User Manual - Page 29

... EuroDOCSIS Annex A Security DOCSIS J-DOCSIS Annex B Annex B, modified for Japan frequencies DOCSIS 3.0 Security (BPI+, EAE, AES, and SSD) Network Management SNMP v2 & v3 Provisioning Supports IP addressing using IPv4 and/or IPv6 (dual stack) Product Specifications • Motorola SURFboard • User Guide 21
User Manual - Page 34

...Motorola SURFboard • User Guide 26 B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola... NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. or (ii) to obtain technical support, you...
Installation Guide - Page 1

... the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit: http://broadband.motorola.com/consumers/support/ Direct Ethernet Connection 5b - Wi-Fi Setup using WPS Pairing Note: The PASSCODE, used for each type of device connection: 5a - SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To connect your...
Installation Guide - Page 2

...live electrical outlet that the Ethernet cable is not controlled by any means without the written permission of Motorola Mobility, Inc. All rights reserved. 575425-001-b 8/10 For UNIX® or Linux® computers, you need an IP address. First, check if Wireless... Guide on the SBG6580 Installation CD to reconnect to open the User Guide. SURFboard® SBG6580 Wi-Fi Cable Modem...

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