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Motorola SBG6580 Support Question

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Question posted by jemHa on June 20th, 2014

Motorola Surfboard Sbg6580 Setup Ip Address Cannot

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

... high-value services such as high-bandwidth home networking. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of their existing resources, while benefiting from next generation high-bandwidth services. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Cost-effective, efficient, and secure...
Brochure - Page 3

...SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The SBG6580's 802.11n integrated access point eliminates the need for multicast IP services Wi-Fi Access One way to DOCSIS/ EuroDOCSIS 1.x and 2.0 Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. Capable of supporting converged IP-based entertainment services, the SBG6580...altogether. With Motorola's SURFboard integrated home ...
Brochure - Page 4

...; Wi-Fi Wizard removes end-user complexity for secure PC client setup ◦◦ Push button configuration for WPS compliant clients User-friendly Installation Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider Benefits Flexible pricing options Greater...
Brochure - Page 5

... customers to continually improve our environmental profile. Motorola's SURFboard portfolio of Conduct regulations. Motorola is marked with standard recycling codes to make products with our customers and their carbon footprint. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Finally, all...
Brochure - Page 6

...+, Pmin = +17 dBmV, 1280 kHz EAE, AES, and SSD) modulation rate Network Management SNMP v2 & v3 Pmin = +20 dBmV, 2560 kHz Provisioning Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7

... routing and dynamic IP routing (RIPv1, RIPv2); APSD (Unscheduled-Automatic Power Save Delivery) 802.11i Security WEP-64/128, WPA-PSK, WPA, WPA2, TKIP, AES, 802.1x, 802.11i (pre-authentication) Wi-Fi Pairing User-friendly Wi-Fi protected setup (WPS) for connection with DoS protection and intrusion prevention; SURFboard SBG6580 Series Wi-Fi...
Brochure - Page 8

... may not be liable for details. All features, functionality, and other product specifications are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions...
User Manual - Page 3

... 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for Windows XP 10 Configuring TCP/IP for Windows Vista 10 Configuring TCP/IP for Windows 7 11 Renewing the IP Address in Windows XP, Vista, or 7 11...
User Manual - Page 9

... include the CD-ROM. B 1 Introduction Congratulations on your new modem, please take a moment to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. Before installing your purchase of the items listed In the Box. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

...modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4 Rear Panel Note: The USB port is ON - PORT 1 DESCRIPTION Connected LED • Green LED is not included on all SBG6580 models. Indicates a data connection is made 2 USB* 3 ... USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network.
User Manual - Page 13

... use only. Plug the other end of the cables to connect additional computer and/or other devices. Installing the Modem • Motorola SURFboard • User Guide 5 B 3 Installing the Modem Connecting the SBG6580 This product is connected to access the Wi-Fi wizard -OR- Exposure of the coaxial cable to the Cable connector on...
User Manual - Page 17

... the Internet PROTECT YOUR NETWORK - admin. 4. motorola. 5. Write down your modem over a wireless network connection. 1. Type in the Current Username Password field. 9. Retype your new username in the Password Change Username field. 6. NEVER configure your new password and default password. Type in your new username in the IP address for the modem 192.168...
User Manual - Page 22

...) - Creating Wi-Fi Networks • Motorola SURFboard • User Guide 14 Use the default key to the modem's interface. 2. Create a Primary Wireless Network 1. Click Primary Network. 4. Select the...Fi Protected Access version 2 with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Easy and quick start up SES ...
User Manual - Page 24

...), and then connect using the PIN. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 Option 1 - Enter the PIN of three options to add WPS-enabled devices to connect." 9. WPS Pairing Button 1. Select the correct SSID on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to...
User Manual - Page 27

... to re-enable wireless security. • On the Wireless Access Control Page, be sure the MAC address for each affected wireless client has the identical passphrase. B A Troubleshooting If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard • User Guide...
User Manual - Page 28

... OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard • User...
Installation Guide - Page 1

... one option for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit: http://broadband.motorola.com/consumers/support/ SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To connect your SBG6580. Direct Ethernet Connection 5b - Wi-Fi Setup using WPS Pairing Note: The PASSCODE, used for each type of device...
Installation Guide - Page 2

... UNIX® or Linux® computers, you need an IP address. Front Panel" in again. First, check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. Check that your cable modem gateway and computer. Check the IP address by following the steps in "Verifying the IP Address" in any form or by any means without the...

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