Motorola SBG6580 Support Question
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Question posted by pehein on February 16th, 2014
Motorola Sbg6580 Ethernet Does Not Connect To Internet
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Related Motorola SBG6580 Manual Pages
Brochure - Page 2
... ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an ...perfect networking solution for deployment of a DOCSIS/EuroDOCSIS 3.0 cable modem, four-port 10/100/1000 Ethernet switch with an internal 2 x 2 antenna array, and switched on -demand, commercial services, ...
Brochure - Page 3
... Wi-Fi connection
Supports standard internet browser software
...SBG6580 is to eliminate wires altogether. Switched onboard radios: 2.4 or 5 GHz
Four gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and Auto MDIX
Compatible with Windows®, Macintosh®, and Unix® computers
Support for multicast IP services
Wi-Fi Access
One way to easily wirelessly...
Brochure - Page 4
...9702; Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which seamlessly configures a secure Wi-Fi connection on a user's machine.
Provider Benefits Flexible pricing options
Greater pricing...
Brochure - Page 7
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway UPnP IGD 1.0; SPI
firewall ...edge)
Compatibility
PC: 90496, Pentium, or later;
full suite of
Windows, although not
specifically supported, will
work with Ethernet
connection (older versions of ALGs; Windows Vista™, 2000, or
XP or Linux® with this cable modem)
Macintosh...
User Manual - Page 3
... SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using...
User Manual - Page 9
....
In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646.
You will need the information located...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... Windows computers only - DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels for Ethernet connectivity unless specified. This guide provides instructions for the RECEIVE and...
User Manual - Page 13
...3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Do not route the USB and/or Ethernet cable(s) outside of ...8226;
Motorola SURFboard • User Guide
5 Exposure of the building. Insert the CDROM to a cable outlet.
2. Repeat steps 5 and 6 to your WPS-enabled device.
7. Select the Internet connection type (Ethernet Cable ...
User Manual - Page 17
... your new password and default password. Default passwords are commonly shared on the Internet. Type in again using the defaults. Type in the Password Change Username field. 6. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9
Re-enter your new username in your new...
User Manual - Page 19
... is available. 4. Click OK to save the settings, and then click OK to the Internet •
Motorola SURFboard • User Guide
11 Click Start, click Control Panel, and then click Network and Internet. 2. Select Properties to close the Local Area Connection Properties window.
8. Type ipconfig /renew and press Enter. Click the Start button and...
User Manual - Page 20
...test, and view all Event Logs. Click OK when prompted. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Performing a System Status Check
In addition to using the Status menu... passwords, you complete configuring your modem, save a copy of the SBG6580 to observe how your network and modem are Connected to get an at-aglance view of your system, learn the Software...
User Manual - Page 22
.... 4. Easy and quick start up SES - (Secure Easy Set-up 8.
Create a Primary Wireless Network
1. Enable the Primary Network. 5. Select the Security Method:
WPA
Wi-Fi Protected Access
...Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to the modem's interface. 2. For better security, Motorola recommends that you...
User Manual - Page 24
.... Select Push-Button from the Automatic Security Configuration pull-down menu. 6. Some adapters have
successfully connected.
Click Wireless. 2. Select WPS from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and Apply. 4. Click Primary Network. 5. Click Basic. 3. WPS Pairing Button
1. Push-Button method from...
User Manual - Page 27
...; If all of WEP key configured on the Wireless Primary Network
Page:
• If you have to reset the SBG6580 to identify the error. You may have cable TV, check that the TV is connected via the Ethernet port, check the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 send or...
User Manual - Page 31
...: 90496, Pentium, or later; Product Specifications •
Motorola SURFboard • User Guide
23 B
UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway...
User Manual - Page 32
...
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Software provided by destroying the original and all copies of the Software (if applicable) to the same person or destroy any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in connection with...
User Manual - Page 34
...or Internet Service Provider ("Service Provider") from whom you can use and enjoy, Motorola ...Motorola or from an authorized Motorola reseller. General Information. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola...
Installation Guide - Page 1
... this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device connection:
5a - Direct Ethernet Connection
5b -
Wi-Fi Setup using WPS Pairing
Note: The PASSCODE...
Installation Guide - Page 2
... the User Guide on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the Ethernet cable is visible on . Check that is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010. SURFboard®...
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