Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by caLacey on March 28th, 2014
Motorola Sbg6580 Cannot Connect To Internet
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... or Wi-Fi connectivity. Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, and cost-effectively deploy data services to their home or business network. The SBG6580's highspeed services enable operators to increase the frequency spectrum for the sophisticated consumer. Designed for seamless mobility, Motorola's SBG6580 is a fully...
Brochure - Page 3
...SBG6580 Series Wi-Fi Cable Modem Gateway The SBG6580's 802.11n integrated access point eliminates the need for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
Supports standard internet.... enabling users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences.
With Motorola's SURFboard integrated home networking ...
Brochure - Page 4
... home networks, and services. More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the art Wi-Fi...-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is established to -use secure WiFi network setup and connection tool -
Provider Benefits Flexible pricing options
Greater pricing flexibility ...
Brochure - Page 5
...helps service providers lower their energy consumption, thereby helping them grow their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with our customers and ...reduce their carbon footprint. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is working to make it easier...
Brochure - Page 7
... or obligation. static routing and dynamic IP
routing (RIPv1, RIPv2); full suite of
Windows, although not
specifically supported, will
work with Ethernet
connection (older versions of ALGs;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway SPI
firewall with WPS compatable device
Regulatory Domains
To include US, Canada, ETSI,
World
Transmit...
Brochure - Page 8
... obligation. Contact your service provider, and/or their network settings may limit the feature's functionality. Additionally, certain features may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions...
User Manual - Page 3
... Password 9 Testing Your Internet Connection 10 Configuring TCP/IP...Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the...WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of ...
User Manual - Page 9
... Guides, and USB drivers (for use with the CD Wi-Fi Wizard). Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at : 1-877-466-8646. You will need the information located on the modem's Media Access Control (MAC) label...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Manual - Page 13
... -OR- Insert the CDROM to connect additional computer and/or other devices. Select the Internet connection type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 ...Connecting the SBG6580
This product is connected to a cable outlet.
2. Do not route the USB and/or Ethernet cable(s) outside of the cables to the Cable connector on the modem. Connect...
User Manual - Page 20
... external storage
device). 6. Restoring Your Modem Configuration Using a Backup Copy
1.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Save. Creating a Backup Copy of Your Modem Settings
After you can use...
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your backup file. 3. Browse to your network and modem are...
User Manual - Page 22
... a Primary Wireless Network
1. Click Wireless. 3. For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9.
Select an Automatic Security Configuration option:
Disabled - Click Primary Network. 4. User must configure the system manually WPS (WiFi Protected) - B
6
Creating Wi-Fi Networks
The SBG6580 supports both...
User Manual - Page 24
... from the SBG6580 GUI
1.
Push-Button method from the Automatic Security Configuration pull-down menu. 6. Push the WPS button on the device to
connect." 9. Click Wireless. 2. Enter...wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to connect." 5. Click Basic. 3. Some adapters have successfully connected. Creating Wi-Fi Networks •
Motorola...
User Manual - Page 27
... and refer to Front Panel Icons and Error Conditions to verify connectivity. Wireless client(s) cannot • Perform the first four checks in Configuring TCP...Motorola SURFboard • User Guide
19 If this does not solve the problem, check whether the wireless client
supports WPA.
• If you enabled WPA and configured a passphrase on the SBG6580, be sure
each affected wireless...
User Manual - Page 32
... in whole or in whatever form. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING...in the Software programs or documentation. (5) Export the Software or the Product components in connection with the Software, other than for personal use . (3) Copy, alter, translate, decompile...
User Manual - Page 34
...Motorola's warranties apply only to a Product that does not meet your cable operator or Internet...in connection with this Product, whether made within the applicable Warranty Period. MOTOROLA IS ...SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola...
Installation Guide - Page 1
... call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series ...Wi-Fi Cable Modem Gateway User Guide included on the bottom label of your devices, choose one option for each type of device connection:
5a - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your SBG6580. Direct Ethernet Connection...
Installation Guide - Page 2
... that is not visible
Cannot connect to Wireless Network
Cannot receive or send data
The Solution
Check that the coaxial cable is properly connected to the network. See "...Motorola Mobility, Inc. The Problem
Power icon is not controlled by a light switch.
SURFboard is on the SBG6580 Installation CD for more information. First, check if Wireless icon is a registered trademark of Motorola...
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