Motorola HX550 Support Question
Motorola HX550 Support Question
Find answers below for this question about Motorola HX550.Need a Motorola HX550 manual? We have 1 online manual for this item!
Question posted by jyotsna29 on June 12th, 2015
I Cannot Pair My Phone
I don't hear any voice to pair the phone after I did Reset to factory default.
Current Answers
Answer #1: Posted by TechSupport101 on June 14th, 2015 4:06 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,315
Member since:
May 24th, 2013 Points: 12,171,315
Do try resetting it to its factory defaults again and retry. Unfortunately, if the issue should still persist though the pairing is attempted as per the manual here, then service will be sadly.
Related Motorola HX550 Manual Pages
HX550 Quick Start Guide - Page 3
... to stay connected including clear calls, hands-free texting, and custom comfort.
Congratulations
Your Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this guide.
Congratulations 1 Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. We've crammed all of the ...
HX550 Quick Start Guide - Page 4
Your headset
the important parts
Call Button
Microphone
Micro USB Charging Connector
Volume Button (on side)
Earhook
Ear Speaker
Status Light (on side)
Boom Microphone
2 Your headset
HX550 Quick Start Guide - Page 5
Any attempt to use it.
Charge it
let's get you up and running
Status Light Red/Yellow = charging Green = fully charged
While your headset is designed to last the life of your headset. Note: Your battery is charging, you won't be removed by a recycling facility. Charge it 3 It should only be able to remove or replace your battery will damage your product.
HX550 Quick Start Guide - Page 6
Basics
a few essentials to get you started
Turn on & off , flip the boom to the open (extended)/closed (folded) position. Wear it
You can optimize the fit of your ear hook for left or right use.
4 Basics
in-ear hook
1 Rotate and turn your headset on -ear hook, in-ear hook or ear gels with the on and off
To turn your headset with no hook.
HX550 Quick Start Guide - Page 7
2 Fit in-ear hook onto earpiece.
3 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth.
Basics 5 On-ear hook
1 Rotate and turn your ear hook for left or right use.
2 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth.
HX550 Quick Start Guide - Page 8
Ear Gel
1 Remove on-ear hook from headset:
2 Fit the ear gel on the earpiece and place it on your ear by placing the loop in the bend of your ear:
6 Basics
HX550 Quick Start Guide - Page 9
The indicator light becomes steadily lit in blue and you hear "Welcome to your headset. Ready to pair". 5 Follow the voice prompts to connect your phone to the Motorola HX550.
Pair & connect
connect and go
Pair & connect with your phone
1 Turn off " on page 4
for help). 4 Put the headset on your ear (see "Wear it" on
page 4 for the passkey, enter...
HX550 Quick Start Guide - Page 10
... last paired phone (your second phone) is connected. Pair & connect a second phone (Optional)
1 Turn off " on your ear.
When your headset successfully pairs with your headset.
2 Turn your headset off (see "Turn on & off first phone and any other Bluetooth devices previously paired with your phone, you hear "pairing complete". When connected, you hear "ready to pair". 6 Follow the voice...
HX550 Quick Start Guide - Page 11
Test your ear. 2 On one phone, dial the number you hear ringing on your connection
1 Place the headset on the headset. Repeat for the second phone. Pair & connect 9 If your phones and headset are successfully connected, you want to turn your first phone.
Your headset and phone will connect automatically. Tip: You have 20 seconds to call and
press Call/Send key...
HX550 Quick Start Guide - Page 12
answer call
reject call
make a voice dial call redial last call
mute or unmute a call
end a call answer second incoming call reject second incoming call
Say "answer" or press the Call button. Press the Call button. Press the Call button. To... Press and hold a Volume button until you hear an audio tone.
Say...
HX550 Quick Start Guide - Page 13
... on an incoming call. Enhanced call features
Note: These features don't work for second incoming calls. Tip: When connected to two phones, follow the voice prompts to ignore a call
CALLER ID
If your phone knows your caller's number, then you hear "call from " on the desired phone. Note: Some features are phone/network dependent. Calls 11
HX550 Quick Start Guide - Page 14
hear... If light and/or you don't use it for an extended time.
12 Talk time
your chat time
Press and hold both Volume buttons while not on a call. red
"battery level less than 3.5 hours
To save battery power, turn off the headset when you shows...
Talk time
check your remaining talk time...
HX550 Quick Start Guide - Page 15
Status light
Know your headset is... three blue flashes powering on/off
steady blue
pairing/connect mode
rapid blue/purple connection successful flashes
quick blue flash
incoming/outgoing call on phone 1
quick purple flash incoming/outgoing call on phone 2
slow blue pulse connected (on a call)
slow blue flash
standby (connected to one phone)
slow green flash...
HX550 Quick Start Guide - Page 16
Closing the boom will also save battery life.
14 Status light Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
HX550 Quick Start Guide - Page 17
... hold the Call button while turning on the headset to turn these features on/off: • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Caller ID • Voice prompts • Multipoint (two phone) connections • WBS (Wide-band Audio) on/off Follow the voice prompts to make some changes Note: Features...
HX550 Quick Start Guide - Page 18
... see the indicator light steadily lit in your headset, you can reset the headset by pressing and holding the Call button and both Volume buttons until you hear "Welcome to the Motorola HX550. My headset will not enter pairing mode. we've got solutions
My headset will not pair with the headset are turned off and on page 7. The indicator...
HX550 Quick Start Guide - Page 19
Problems? 17 turned off or was turned on page 7.
See "Pair & connect" on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again.
HX550 Quick Start Guide - Page 20
You can also contact the Motorola Customer Support Center at 1-877-MOTOBLU. Support
we're here to help If you have questions or need assistance, go to www.motorola.com/bluetoothsupport or www.motorola.pairxusa.com, or contact us at : 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
18 Support
HX550 Quick Start Guide - Page 22
...Exposure to the device through your headset or headphones and have your primary responsibility when behind the wheel of a vehicle. If you experience hearing discomfort, including the sensation of pressure...Precautions
Responsible and safe driving is required before driving. • Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available....
HX550 Quick Start Guide - Page 32
.... MOTOROLA and the Stylized M Logo are the property of printing. Product ID: Motorola HX550 Manual Number: 68016146001-B
30 All other product specifications, as well as the information contained ...guide, are based upon the latest available information and believed to return your product for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are examples ...
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