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Motorola HX550 Support Question

Motorola HX550 Support Question

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Question posted by alexconata on August 2nd, 2014

Motorola Hx550 Wont Stay Connected

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Answer #1: Posted by MotoAgents on August 7th, 2014 11:26 AM
This answer was accepted by the poster of the original question.
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
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Hi alexconata

In this case I would recommend you to perform a Factory Reset on your device.

You can follow these steps:

  • Press and hold the Call button while turning on the headset to turn these features on/off:
  • Reset to factory default

Caution: This action erases all pairing information stored in your headset.

Follow the voice prompt.

Best Regards!


MotoAgents

Related Motorola HX550 Manual Pages

HX550 Quick Start Guide - Page 3

... legal information at the back of this handy guide, and in a matter of your headset is to stay connected including clear calls, hands-free texting, and custom comfort. Congratulations Your Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this guide. Always obey the laws and drive safely. We've crammed all...
HX550 Quick Start Guide - Page 9

... connect your ear (see "Wear it" on page 4 for help). Note: If prompted for help). 4 Put the headset on page 4 for the passkey, enter 0000. When your headset successfully pairs with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset (see "Turn on & off" on your phone to the Motorola HX550. Pair & connect...
HX550 Quick Start Guide - Page 10

... and any other Bluetooth devices previously paired with your phone, you hear "ready to pair". 6 Follow the voice prompts to connect your phone to both phones, simply turn on your headset. To connect to both phones. The last paired phone (your second phone) is now your primary phone (or "phone 1") for help). 3 Turn...
HX550 Quick Start Guide - Page 11

If reconnection fails, turn on the headset. Repeat for the second phone. Test your connection 1 Place the headset on your ear. 2 On one phone, dial the number you hear ringing on your first phone. Your headset and phone will connect automatically. If your phones and headset are successfully connected, you want to turn your phone's Bluetooth feature is...
HX550 Quick Start Guide - Page 13

... 11 Voice commands Use your caller's number, then you hear "call from " on the desired phone. Note: Some features are phone/network dependent. Tip: When connected to two phones, follow the voice prompts to ignore a call CALLER ID If your phone knows your voice to answer or ignore an incoming call...
HX550 Quick Start Guide - Page 15

... pulse connected (on a call) slow blue flash standby (connected to one phone) slow green flash standby (connected to two phones) slow red flash idle (not connected to a phone) slow purple pulse connected call muted steady red attempting to connect quick red flash low battery steady purple in settings mode Status light 13 Status light Know your headset...
HX550 Quick Start Guide - Page 17

... turn these features on/off: • Reset to factory default Caution: This action erases all pairing information stored in your headset. • Caller ID • Voice prompts • Multipoint (two phone) connections • WBS (Wide-band Audio) on/off Follow the voice prompts to these settings. Settings 15 Note: Some features are...
HX550 Quick Start Guide - Page 18

..., press and hold the Call button and both Volume buttons until you hear "ready to the Motorola HX550. and see the indicator light steadily lit in blue. My headset will not enter pairing mode. Then follow pair & connect instructions on in blue when your phone is searching for your phone is not steadily lit...
HX550 Quick Start Guide - Page 19

See "Pair & connect" on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again. turned off or was turned on page 7. Problems? 17
HX550 Quick Start Guide - Page 20

You can also contact the Motorola Customer Support Center at 1-877-MOTOBLU. Support we're here to help If you have questions or need assistance, go to www.motorola.com/bluetoothsupport or www.motorola.pairxusa.com, or contact us at : 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). 18 Support
HX550 Quick Start Guide - Page 21

... liquids.* Liquids can potentially cause damage.* • Do contact your retailer or Motorola if your product warranty. Battery Charging Notes BatteryChargingfor charging your product's battery: &#... to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may explode. Third Party Accessories Use of Motorola accessories, visit www.motorola.com/products 19 For...
HX550 Quick Start Guide - Page 22

...Enter destination information into a navigation device before your hearing could be found at www.motorola.com/callsmart (in English only). 20 Caution About High Volume Usage Warning: Exposure to... local laws and regulations for the use headsets or headphones at high volume. • Avoid turning up the volume to the device through your headset or headphones and have your hearing checked...
HX550 Quick Start Guide - Page 24

... "Search" bar on the product label. European Union Directives Conformance Statement The following EUConformance CE compliance information is applicable to Motorola products that carry one of the following CE marks: Hereby, Motorola declares that this equipment does cause harmful interference to radio or television reception, which can be determined by turning the...
HX550 Quick Start Guide - Page 25

... to accelerate drying with the use only (see 47 CFR 15.407(e)). This device complies with Canadian ICES-003. Motorola has not approved any changes or modifications to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for your product to indoor use of an oven...
HX550 Quick Start Guide - Page 26

... Avoid temperatures below 0°C (32°F) or above 60°C (140°F). Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your accessory in your...
HX550 Quick Start Guide - Page 27

...the export regulations of the United States of a product. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of Foreign Affairs and International... disposed of this product to certain destinations. Accordingly, any copyrighted software contained in Motorola products may restrict the exportation or re-exportation of in the sale of America ...
HX550 Quick Start Guide - Page 28

... Repaired or Replaced. Periodic maintenance, repair and replacement of the original warranty or for the period(s) outlined below , Motorola Mobility, Inc. Decorative covers, bezels, PhoneWrap™ covers and cases. Ear buds and boom headsets that are excluded from the date returned to the exclusions contained below . Exclusions (Products and Accessories) Normal Wear...
HX550 Quick Start Guide - Page 29

... Software is made that show evidence of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to the surface of Non-Motorola Products and Accessories. Software Products Covered Software. Defects or damage that all defects in any hardware or software applications provided by someone other peripheral equipment...
HX550 Quick Start Guide - Page 31

...from one jurisdiction to another. 29 OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE ... OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE ...
HX550 Quick Start Guide - Page 32

... your product for changes/modification to change or modify any information or specifications without notice or obligation. Product ID: Motorola HX550 Manual Number: 68016146001-B 30 MOTOROLA and the Stylized M Logo are the property of Motorola Trademark Holdings, LLC. All other product specifications, as well as the information contained in all areas; All rights reserved...

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