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Motorola H17 Support Question

Motorola H17 Support Question

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Question posted by snaenter on February 17th, 2013

Warranty

I received a h17 for Christmas. It is not working. What are my options.   Thank you   Stan Adamczyk

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Related Motorola H17 Manual Pages

User Manual - Page 3

Take yourheadset a moment to familiarize yourself with your headset 1 Earhook Volume Up Button Ear Speaker Indicator Light Volume Down Button Boom Charging Port Call Button Microphones your new H17 Headset.
User Manual - Page 4

It should only be removed by a recycling facility. Any attempt to last the life of your headset. 2 charge it . Close the boom and plug the charger into the charging port on your headset before using it Note: Your battery is not functional while charging. When the battery is charging. You'll chargeit need...
User Manual - Page 5

pair & connect first phone 1 Turn off any Bluetooth devices previously paired (linked) with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your ear (see "turn on" on page 7 and "put it on" on page 8 for the passkey, enter 0000. The indicator light becomes steadily...
User Manual - Page 6

... and you hear "pairing complete". The indicator light becomes steadily lit in blue and purple. pair & connect second phone (optional) 1 Turn off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and put headset on your phone, you hear "ready to pair". 4 pair & connect
User Manual - Page 7

... voice prompts to connect your phone to your phone, you hear "pairing complete". The last paired phone (your second phone) is now your headset is connected. To connect to both phones, simply turn on the first phone while the second phone is connected to both phones. pair & connect 5 When ...
User Manual - Page 8

For daily use, make sure your headset is on the headset. Repeat for the second phone. Your headset and phone will connect automatically. 6 pair & connect If your phone's Bluetooth feature is turned on, and your phones and headset are successfully connected, you hear ringing on . test your connection 1 Place the headset over your ear. 2 On one...
User Manual - Page 9

The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired). turn on turnon&off . turn off 7 The indicator light flashes three times then turns off Open the headset boom. turn on & off Close the headset boom.
User Manual - Page 10

You putiton can wear your left ear: 1 2 From Right Ear 8 put it on To Left Ear To change for your right ear. wear with earhook 1 Remove and install all the supplied earhooks to find a good fit. 2 Your headset comes ready for your headset using either an earhook or ear cushion.
User Manual - Page 11

wear with ear cushion 1 Remove earhook from headset. put it over your ear. 3 Flex the earhook and loop it on 9
User Manual - Page 13

... is medium" green "battery level is high" talk time less than 1.5 hours between 1.5 to 3.5 hours more than 3.5 hours To save battery power, turn off the headset when you don't use it for an extended time by closing the boom. Press batterycheck both Volume Up and Volume Down buttons while not on...
User Manual - Page 15

... end call features are phone/network dependent. Note: Some call . calls 13 See the instructions that came with your phone supports. Note: Your headset supports both Handsfree and Headset Profiles. reject second incoming call functions depends upon which profile your phone. Accessing call Press and hold a Volume button until you hear a tone...
User Manual - Page 16

indicator statusindicators light (with charger plugged in) headset indicator red yellow green headset status charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete 14 status indicators
User Manual - Page 17

indicator light (with charger not plugged in) headset indicator off three blue flashes steady blue rapid blue/ purple flashes quick blue flash headset status power off powering on/off pairing/connect mode connection successful incoming/outgoing call on phone 1 status indicators 15
User Manual - Page 18

headset indicator quick purple flash slow blue pulse slow blue flash slow green flash slow red flash headset status incoming/outgoing call on phone 2 connected (on a call) standby (connected to one phone) standby (connected to two phones) idle (not connected to a phone) 16 status indicators
User Manual - Page 19

status indicators 17 headset indicator slow purple pulse steady red quick red flash headset status connected call muted attempting to connect low battery Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
User Manual - Page 20

.../disable tips&tricks voice prompts With the headset turned on, press and hold either Volume button and Call button until you hear "voice prompts on , ...Down buttons and Call button for 10 seconds until you hear "welcome to original factory settings, with the headset turned on " or "voice prompts off". restore to factory settings Caution: This action erases all pairing information stored in your...
User Manual - Page 21

... Call button and both the other device and headset, wait 10 seconds, then turn off . My headset will not enter pairing mode. headset will not pair with the headset are turned off both Volume Up and Volume Down buttons until you hear "ready to the Motorola H17" and see the indicator light steadily lit in...
User Manual - Page 22

... at www.motorola.com/Bluetoothsupport or www.motorola.com/bluetoothconnect. 20 problems? My headset connected before, but now it's not working. If the Bluetooth feature was turned off or was turned on only temporarily, you need to the Motorola H17" and the indicator light is turned on in blue. Then follow pair & connect...
User Manual - Page 24

... any source for Battery-Powered Accessories • Do not store or use headsets or headphones at high volume. 22 Use & Safety for extended periods of...sound level, the less time is sometimes undetectable at a low setting and use as low a volume as a Bluetooth® headset or other device) in temperatures below 0°C (32°F) or above 45°C (113°F). • Conditions inside...
User Manual - Page 28

...™ covers and cases. Monaural Headsets. Consumer and Professional Two-way Radio Accessories. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Ear buds and boom headsets that transmit mono sound through...

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