Motorola H17 Support Question
Motorola H17 Support Question
Find answers below for this question about Motorola H17 - Headset - Monaural.Need a Motorola H17 manual? We have 1 online manual for this item!
Question posted by Scotttoma on July 12th, 2014
Bluetooth Headset H17 Wont Connect
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by motohelper on July 13th, 2014 1:58 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Make sure your headset is in pairing mode when you scan for it using your phone. To set your heaset to pairing mode:
o Place the headset on your ear.
o Turn on your headset by opening the boom. This is the on position.
o You will hear "ready to pair" This means that the H17 is in discoverable mode.
o The H17 will tell you what to do in order to connect to your phone. Follow the voice prompts.
o When your headset pairs with your phone, you will hear "pairing complete"
If you're still unable to successfully pair the device with your phone try to reset the headset back to factory settings. With your headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue. Then redo the pairing process after the reset.
Hope this helps.
Emerald - Customer Support
https://forums.motorola.com/pages/home
Related Motorola H17 Manual Pages
User Manual - Page 3
Take yourheadset a moment to familiarize yourself with your headset
1 Earhook
Volume Up Button
Ear Speaker
Indicator Light
Volume Down Button
Boom
Charging Port
Call Button
Microphones
your new H17 Headset.
User Manual - Page 4
Note: Headset is fully charged, the indicator light turns green. When the battery is not functional while charging.
Note: Your battery is ...on your product. The indicator light is red or yellow while the battery is designed to last the life of your headset and a wall outlet.
It should only be removed by a recycling facility. Any attempt to remove or replace your battery will damage ...
User Manual - Page 5
... pair".
4 Follow voice prompts to connect your phone
to your headset.
pair & connect
3
Let's pair&connect get your headset paired and connected to your Bluetooth phone(s). pair & connect first phone
1 Turn off any Bluetooth devices previously
paired (linked) with your headset.
2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your
ear (see "turn on...
User Manual - Page 6
... previously paired with your ear. When your headset successfully pairs with your headset.
2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and
put headset on your phone, you hear "ready to pair".
4
pair & connect
The indicator light becomes steadily lit in blue and...
User Manual - Page 7
... voice dial functionality. When you hear "pairing complete". When your headset successfully pairs with your phone, you hear "phone 2 connected", your headset is connected to both phones. When connected, you hear "phone 1 connected" and see the indicator light rapidly flash in blue and purple. To connect to both phones, simply turn on the first phone while the...
User Manual - Page 8
For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on the headset. Repeat for the second phone.
Your headset and phone will connect automatically.
6
pair & connect test your connection
1 Place the headset over your phones and headset are successfully connected, you hear ringing on . If your ear. 2 On one phone, dial a number and press...
User Manual - Page 9
turn on & off
7
The indicator light flashes three times then turns off
Close the headset boom. turn off . turn on turnon&off
Open the headset boom.
The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).
User Manual - Page 10
To change for your right ear.
wear with earhook
1 Remove and install all the supplied earhooks
to find a good fit.
2 Your headset comes ready for your headset using either an earhook or ear cushion.
You putiton can wear your left ear:
1
2
From Right Ear
8
put it on
To Left Ear
User Manual - Page 11
3 Flex the earhook and loop it on
9 wear with ear cushion
1 Remove earhook from headset. put it over your ear.
User Manual - Page 13
... is medium"
green
"battery level is high"
talk time
less than 1.5 hours
between 1.5 to 3.5 hours
more than 3.5 hours
To save battery power, turn off the headset when you don't use it for an extended time by closing the boom.
Press batterycheck both Volume Up and Volume Down buttons while not on...
User Manual - Page 15
...
Press and hold a Volume button until you hear a tone.
Accessing call . calls
13 Tip: When connected to execute a function on the desired phone. Follow the voice prompts to two phones, voice prompts help manage...depends upon which profile your phone. Note: Your headset supports both Handsfree and Headset Profiles.
See the instructions that came with your phone supports. To...
User Manual - Page 16
indicator statusindicators light (with charger plugged in)
headset indicator red
yellow
green
headset status
charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete
14
status indicators
User Manual - Page 17
indicator light (with charger not plugged in)
headset indicator
off
three blue flashes
steady blue
rapid blue/ purple flashes
quick blue flash
headset status power off powering on/off pairing/connect mode connection successful
incoming/outgoing call on phone 1
status indicators
15
User Manual - Page 18
headset indicator
quick purple flash
slow blue pulse
slow blue flash
slow green flash
slow red flash
headset status
incoming/outgoing call on phone 2
connected (on a call)
standby (connected to one phone)
standby (connected to two phones)
idle (not connected to a phone)
16
status indicators
User Manual - Page 19
status indicators
17
headset indicator
slow purple pulse
steady red
quick red flash
headset status connected call muted
attempting to connect low battery
Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
User Manual - Page 20
... , press and hold both the Volume Up and Volume Down buttons and Call button for 10 seconds until you hear "welcome to the Motorola H17" and the indicator light is steady blue.
18
tips & tricks To restore your headset to factory settings
Caution: This action erases all pairing information stored in your...
User Manual - Page 21
... indicator light is searching for devices.
Wait for your phone is not steadily lit in blue, turn headset back on your headset is steadily lit in blue when your headset, you hear "ready to the Motorola H17" and see the indicator light steadily lit in blue and you can
problems?
19 If the indicator...
User Manual - Page 22
... to restart the Bluetooth feature and pair your phone and headset again (see "pair & connect" on and the Bluetooth feature is steadily lit in your phone. Support.
reset the headset by pressing and ...you need to the Motorola H17" and the indicator light is turned on pages 3 6. Then follow pair & connect instructions on in blue. My headset connected before, but now it's not working....
User Manual - Page 24
...from any source for Battery-Powered Accessories
• Do not store or use headsets or headphones at first and can exceed this range. Do not store your ...protect your hearing:
• Start your volume control at a low setting and use as low a volume as a Bluetooth® headset or other device) in temperatures below 0°C (32°F) or above 60°C (140°F).
• Do...
User Manual - Page 28
Monaural Headsets. Ninety (90) days from the date of purchase by the first consumer purchaser of the...the first consumer purchaser of the product.
Decorative Accessories and Cases.
Ear buds and boom headsets that transmit mono sound through a wired connection. Products and Accessories
Products Covered
Products and Accessories as defined above, unless otherwise provided for below .
Similar Questions
H17 Bluetooth Solid Red Wont Connect
(Posted by linpint 9 years ago)
Motorola H17 Bluetooth Headset Won't Connect
(Posted by kaada 10 years ago)
My Motorola H17 Bluetooth Headset Says Its Connected But Does Not Work
(Posted by AFronal 10 years ago)
Motorola Bluetooth Headset H17 Wont Hold Charge
(Posted by dspaja 10 years ago)
My Bluetooth Headset H17 Call Booton Wont Work
(Posted by dspignoki 10 years ago)