Hello Im Ismael Sanchez And I've Been Trying To Get Help From Anyone Because

I was looking at my phone plan in the my metro app and I went to look at my data and hotspot consumption was and i some how accidentally added 1 GB for 5 dollars of hot spot sharing that I did not want can u please help me remove the 1 GB. Of hot spot sharing because I don't need it i have the 60 unlimited. Data and still i get treated very rudely. By ur agents on the phone and in the store

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Answer #1: Posted by BusterDoogen on March 30th, 2016 2:01 PM

This answer was accepted by the poster of the original question.

BusterDoogen

Member since:
October 30th, 2011

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Ismael, our site is a Q&A site with no direct connection to Metro PCS. According to their website all plans have the hotspot capability. If you are concerned with a charge that you don't owe you'll have to login to your account to edit your plan or speak to a CS Rep @ (888-863-8768) or *611 from your MetroPCS phone.

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Answer #2: Posted by freginold on March 30th, 2016 1:52 PM

freginold

Member since:
December 20th, 2011

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Hello, HelpOwl is not associated with Metro PCS, so we would have no access to your account. You can call Metro at 888-863-8768, or find their other support options here.