Worst Customer Service Ever.

MY DAUGHTER WAS SHORT ON HER PAMENT(ONE TIME IN 5YEARS) MISREAD HER BALANCE BY $5.00 AND WAS CHARGED $6.18 OF INTEREST.  THIS WAS MORE THAN SHE OWED BY A LONG SHOT.  SHE CALLED CUSTOMER SERVICE FROM HER CARD AND WAS TOLD THAT'S THE WAY IT GOES SO LIVE WITH IT.  ALSO SORRY YOU DO NOT LIKE MY ANSWER(THIS WAS SUPPOSE TO BE A MANAGER.  SHE CUT UP HER CARD AND WHEN MINE IS PAID UP SO WILL I.  THE FIVE CENTS LESS IS NOT WORTH YOUR TREATING CUSTOMERS LIKE YOU DO, SO KROGERS HERE WE COME.  YOU DO NOT SEEM TO NEED CUSTOMERS, AND I HAVE HEARD OTHER PEOPLE COMPLAIN ALSO.  WHAT HAS HAPPENED TO MEIJERS.  I ALSO E-MAILED ABOUT YOUR LACK OF ELECTRIC CARTS AND MANY OTHERS ARE SWITCHING TO KROGERS FOR THE SAME REASON, THEY ALWAYS HAVE 5 EXTRA CARTS IN THE BACK ROOM.  HOPE YOU GET YOUR ACT TOGETHER AND GET BETTER PERSONNEL THERE ARE A LOT OF PEOPLE WHO ARE READY TO WORK.  ALSO YOUR DELI WAIT IS ABOUT A 45 MINUTES AND THEY MOVE LIKE TURTLES SO THAT MAKES IT OVER AN HOUR EVERY TIME.  ONLY GOOD EMPLOYEES ARE THE GREETERS.