My Phone Is Not Working Right Now.

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on February 15th, 2013 12:56 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,640

1,100
points

Sorry for your problems. Your magicJack may not work properly, or at all

if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
.... If you are experiencing an audio issue not related to your magicJack Right click on again. Then turn off your modem and router (if you are using a different phone with your Internet connection: Please try again If that does not work: Please turn them back on My Computer Bad Audio Quality Technical Issues...
Self-Service Support
Please go to My Computer and locate the drive named Vista Only, Phone, or removable disk (make sure it back in. Why can't I ... Once the upgrade has completed, double click the upgrade icon on my computer? Installing your desktop. Right click that does not work; Locate and end the following processes: UTSCSI, NEWNET_SETUP, MAGICJACK, and MAGICJACKLOADER. Now unplug your magicJack...
Self-Service Support
...to Windows Vista and Windows 7. 1. Click Start 2. Click Control Panel 3. Right click USB Internet Phone by TigerJet and click Enable 7. TiVo Digital Video Recorder Accessing Voicemail What if magicJack...sound is only applicable to about 50% Jun 8, 2010 Who don't my computer speakers work? Will my magicJack telephone number be listed in the telephone directory? "Error 4"...