Why Doesn't Magicjack Have Tone?

my magicjac was working good but five days ago it doesn't.

when i turn on the computer it conects but i can not make a call because i don't have tone to do it.

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Self-Service Support
... unanswered call, but my phone doesn't ring. Technical Issues magicJack works hard to ensure your .... If your telephone does not ring: Make sure the ringer on your telephone is in the ON ... sure your phone cord (connecting the base unit with the magicJack) is not longer than six feet. Jun ... incoming calls as well? Do I have Caller ID with magicJack? How do I delete or erase the call history? What ...
Self-Service Support
Why can't I make a telephone call? Technical Issues Please make sure that the magicJac k softphone reads "Ready to Call" and you also hear a dial tone on your telephone or headset. If it ... between Headset and Telephone Do I have traditional dial tone with magicJack? How do I dial International Calls? Cannot make calls Does the person I am calling also ...
Self-Service Support
...telephone call? Technical Issues Please make sure that the magicJac k softphone reads "Ready to Call" and you also hear a dial tone on your telephone or headset. If ...If the call goes through, please try using a different phone with your magicJack. Please make sure that you include the area code when dialing a number. If your magicJack softphone does not read "Ready to Call" please contact Tech Chat...