Question posted by sylvain1130 on February 2nd, 2011
My Phone Is Not Working I Have No Dial Tone My Email Is [email protected]
phone is not working not getting any outgoing calls please help me just got the magic jack for 6 years now
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 5:41 AM
Does your magicJack softphone read "Ready to Call"?
If YES:
- On your magicJack softphone:
- Click "Menu"
- Select "Volume/Headset Control"
- Choose and "Check Off" Your Device:
"Telephone" OR "Headset/Other"
If that does not work:
- Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
- Place a test call using the magicJack softphone.
- If the call goes through, please try using a different phone with your magicJack.
If your magicJack softphone does not read "Ready to Call" please contact our online live chat.
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Self-Service Support
... I need to dial a country code to dial the U.S. or Canada from my cell phone through magicJack? Do I dial International Calls? How do not require a prefix of 011. Tobago, and Jamaica where calls do I have traditional dial tone with Dial-up Internet service? Do I make International calls from another country? Can I need to Canada & Will magicJack work with magicJack? Do... -
Self-Service Support
... can only register one additional number per magicJack. Changing your cell phone. Will my magicJack telephone number be listed in , click on magicJack compared to Save Numbers ". How do I dial International Calls? You have NO dial tone? and log into your account, using the email address and password that you registered your magicJack softphone, where... -
Self-Service Support
... your magicJack connected to Call"? Why can I do I dial International Calls? How do if I have a dial tone to use magicJack? What if I have traditional “Call Waiting”? If YES: On your magicJack softphone: Click "Menu" Select "Volume/Headset Control" Choose and "Check Off" Your Device: "Telephone" OR "Headset/Other" If that does not work with Dial-up Internet service...
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