I Have Had Magic Jack 3 Years And Like It. Lately I Cannot Get A Dial Tone. It

Sometimes I cannot get a dial tone on our Majic Jack. It seems like the line is busy. This is bad as our customers cannot call us. Please advise. Jim

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Answer #1: Posted by Odin on February 14th, 2012 4:00 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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