Question posted by bronwehale on July 13th, 2010
Mj Doesn't Work On New Acer Netbook
I just bought a new Acer netbook with Windows 7. When I plug MJ into a usb port nothing happen. When I click on the MJ icon on my desktop I getthe following message: Warning: You must plug MJ into USB. It will still work on my old laptop.
Current Answers
Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 9:59 AM
Does your magicJack softphone read "Ready to Call"?
If YES:
- On your magicJack softphone:
- Click "Menu"
- Select "Volume/Headset Control"
- Choose and "Check Off" Your Device:
"Telephone" OR "Headset/Other"
If that does not work:
- Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
- Place a test call using the magicJack softphone.
- If the call goes through, please try using a different phone with your magicJack.
If your magicJack softphone does not read "Ready to Call" please contact our online live chat.
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