Cannot Call On My Majicjack. Received Message Query-deviceinfo-viserial. My

subscription has not expired. Help!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on January 27th, 2016 9:45 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,710

1,100
points

magicJack says:

Please unplug your phone from your magicJack and leave your magicJack connected to the computer. Now place a call using the softphone dial pad on your screen. If the call goes through, please try using a different phone with your magicJack.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
Can I use with one Broadband connection? Frequently Asked Questions How many magicJacks can I request a specific area code for my new magicJack line? Can I request that my new number be “unlisted”? Can I send and receive faxes using magicJack?
Self-Service Support
... against harmful interference in a particular installation. Increase the separation between the equipment and receiver. However, there is encouraged to try to correct the interference by turning the equipment...radio frequency energy and, if not installed and used in accordance with the limits for help. FCC Compliance Notice 47 C.F.R. § 15.21 Using Your magicJack FCC Notice 47 C.F.R....
Self-Service Support
... Are 411 Directory Assistance calls free? Will my magicJack telephone number be listed in directory assistance? Can I arrange a FREE conference call from me? Does magicJack receive incoming calls as well? YES. Does magicJack have a regular telephone number and can make incoming and outgoing calls, along with magicJack...