Question posted by iowanews1 on March 17th, 2013

Tried To Install New Device And Get Error Saying My Subscription Expired.

If it's a brand new MagicJack (not plus) and says subscription expired how can I get it to work??

Current Answers

Answer #1: Posted by Odin on March 17th, 2013 7:15 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack does not sell the old version (before magicJack Plus) any more, and that may be the problem. 

magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can try resetting the device, as explained here. If that doesn't work, I suggest taking it back to where you bought it.

 


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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