Question posted by kaydubber on August 14th, 2011
Magic Jack Setup Problems
I am trying to set up MJ but it is so confusing. At first I tried to get a vanity number, but none I wanted were available. Trying to select an easy-to-remember phone number from those that were supposed to be available was fruitless. Every one that was listed was available was ultimately denied. Even selecting an "available" number was requested was denied. with the message that there were no available numbers in the 206 area code! Secondly, I seem to have two accounts and two numbers: MY CONTACTS:KAREN S MAGIC JACK (206) 317-2568 NEW(206) 317-2568 The Vonage number I requested to port, and does show up as an active number, is (206) 242-3149. However, it does not show as the active number on the MagicJack screen. The number that is displayed there is (2060 317-2568. I would be SO grateful if you could help me with these issues. Also, can you tell me why MJ doesn't even have their own Customer Service phone number? I've read a lot of customer reviews complaining about this. I am seriously questinioning my decision to switch to Magic Jack.
Current Answers
MagicJack Knowledge Base Results
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Self-Service Support
... with magicJack? my current land line telephone number to Change Your Telephone Number? What area codes are available for my new magicJack line? What type of area codes nationwide. Can I request a specific area code for my new magicJack number? Do I need to another provider? Phone Numbers We currently offer a wide selection of guarantee does magicJack offer? How can I move or travel... -
Self-Service Support
... on my magicJack line? Want to your number. Can I request a specific area code for my new magicJack number? Can I request that my new number be able to change to Change Your Telephone Number? Phone Numbers YES. At the time of area codes nationwide. Do I move or travel? For area codes currently available , CLICK HERE Area Code Not Available? Can I keep my current... -
Self-Service Support
... line? We currently offer a wide selection of registration, you select a number, please select any other number. Will magicJack work with a two line phone? YES. At the time of area codes nationwide. How do I move or travel? Want to your number. For area codes currently available , CLICK HERE Area Code Not Available? If your area code is not listed when you will be able...
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