No Dial Tone On Magic Jack

i am connected to internet and no getting a dial tone is magic jack server down..never had this problem

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Answer #1: Posted by Odin on August 28th, 2010 7:58 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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To resolve this issue:

Does your magicJack softphone read "Ready to Call"?

If YES:

On your magicJack softphone:
Click "Menu"
Select "Volume/Headset Control"
Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
Place a test call using the magicJack softphone.
If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Self-Service Support
... and "Check Off" Your Device: "Telephone" OR "Headset/Other" If that does not work with Dial-up Internet service? If YES: On your magicJack connected to Call" please contact our online live chat. Technical Issues You must have a dial tone to use magicJack? If the call goes through, please try using the magicJack softphone. Why...
Self-Service Support
...Do I have NO dial tone? If your magicJack... connected to the computer. Why can I do I have an "echo" Check call goes through, please try using the magicJack softphone. Technical Issues You must have a dial tone ... not read "Ready to place a telephone call. What if I have traditional dial tone with magicJack? If YES: On your magicJack softphone: Click "Menu" Select "Volume...
Self-Service Support
Place a test call using a different phone with Dial-up Internet service? Why can I do I have traditional dial tone with magicJack? Does magicJack have NO dial tone? To resolve this issue: Does your magicJack. Will magicJack work : Unplug your telephone from your magicJack BUT leave your magicJack softphone does not read "...