Question posted by ercille on March 29th, 2014

My Device Mj No Working

My MJ Plus 2014 is not working. It says error 23 and then says to contact customer service. I hope you are customer service? Please advise. Thank you Sharon

Current Answers

Answer #1: Posted by Odin on March 29th, 2014 11:32 AM
This answer was accepted by the poster of the original question.
Odin

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No, we're not connected with magicJack in any way. magicJack's customer support is for the most part magically lacking. The phone number of 561-594-9925 is for billing matters only, and seeking either that phone help or chat help (at www.magicjack.com/techchat) may prove a waste of your time. You may write magicJack at [email protected]

Re error 23: See the detailed discussion at http://jaysonberger.com/faqs/index.php?action=show&cat=8


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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