Question posted by ejohnsmith on June 4th, 2010

I Cannot Access My Voice Mail I Get A Bz Signal

Also how can i block my number if i want to ?I cannot access my voice mail i get a BZ signal

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 10:40 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Free voicemail is included in your magicJack purchase.

You may access your voicemail by telephone and through your email.

To Set-Up Your Voicemail:

1.  Install and register your magicJack

2.  From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    3.   When you hear an automated voice message, press the * (star) key.

    4.  When prompted, dial the default password 1234 on your telephone or softphone.

    5.  To change your password and setup your personalized voice greetings, press the "0" (zero) key.

NOTE: Make sure you change your password to ensure your privacy

To Access Your Voicemail by Telephone or Softphone: 

1.  Dial your ten-digit magicJack telephone number from any telephone, including the telephone connected to your magicJack

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    2.   When you hear an automated voice message, press the * (star) key.

    3.   When prompted, dial or input your personal password on your telephone or softphone to access your voicemail and make any changes.

To Access Your Voicemail by Email:

magicjack will send a notification email every time a new voicemail message arrives and will attach the actual message to the email as a .wav file.

  • Play back the voice message through your computer without even accessing your voicemail system. You will need to click on the .wav attachement
  • Forward the voice message to anyone else via email.
  • Save the voice message to your hard drive.

Most of the popular media player formats are supported.

NOTE: Make sure that your voicemails being delivered to your email account are not being sent to your SPAM file. You can unblock the magicJack email address in your email system; AOL, Outlook, Eudora, gmail, etc.

You may not disable the voicemail to email function at this time.

 

Answer #2: Posted by richyna2 on May 13th, 2011 2:52 PM
richyna2

Member since:
May 13th, 2011

Points: 0
90
points
You didnt answer the question you only provided setup instruction

Magic jack drops your vmail box and is busy when you try to call you vmail. The reason is there IT dosnt know what they are doing

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... password Changing email address for voicemail Changing/adding email address for my new magicJack number? Accessing Voicemail What area codes are available for your account Can I change my email...number to your password. Please click here and click the "Remind me By Email" button. You must have your phone number If I change the email address of the voice mail Changing your e-mail...
  • Self-Service Support
    ... Click here to notify magicJack? Can I change the email address of your magicJack display on your phone number 911 Emergency Service Location Address To update your account: Click the bottom left corner of the voice mail If I move or travel do I change or update your account. Changing your computer where it reads "Click...
  • Self-Service Support
    What if I change my email address, do I review or access my call records or call logs? You will appear. Dec 7, 2009 Changing email address...OR Click here   To do so you registered your account If I change the email address of the voice mail Frequently Asked Questions YES! Accessing Voicemail Can I need to click the bottom left corner of service show in , add a new email...

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