Question posted by victorhizon on December 31st, 2012

I Renewed My Subscription By Mistake Twice. Pls Credit Me For Overpayment

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Answer #1: Posted by tmckelvey82 on January 1st, 2013 1:28 PM
This answer was accepted by the poster of the original question.
tmckelvey82

Member since:
November 2nd, 2011

Points: 359,840
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Unfortunately, MagicJack is not very good about refunding overpayments like this. 

You may reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can also try phoning them, at 281-404-1551 or 561-594-2140.  

You can also dispute the second charge with your credit/debit card provider, and may yeild better results this way. Best of luck to you. 


Please be sure to accept this answer and mark as helpful.

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Thank you!

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