Question posted by jocelyn5158 on November 2nd, 2011
Magic Renewal Under Different Name And Credit Card
I renewed my magic jack last night under a different name (jocelyn K. guevara) and different credit card number. Done but there was no further instruction so i don't know if it was credited for my renewal. please check asap. Thanks.
Luz S. Te
Current Answers
Answer #1: Posted by Odin on November 2nd, 2011 4:16 PM
We're an independent help site, not magicJack, so obviusly we' can't check on anything. magicJack's support unfortunately is virtually non-existent.
You can resolve this issue with your credit card provider. If in fact you were charged but didn't received the renewed service, dispute the charge.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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